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Pep Boys
- Automotive
- Hackettstown, NJ
About this business
Location details
34 US-46, Hackettstown, NJ, 07840, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Dominic the manager made this 5 start review happen. His professional customer service skills and understanding were greatly appreciated. The work the guys did was great. I would just suggest you get your quote in person and not over the phone.
0 for two. First trip in they broke a wire on the undercarriage of my Jeep while rotating my tires. When I went to drive away a brake alert light was on. I pulled back in, waited another half hour for them to tell me it was a brake sensor and they could order the part and fix it tomorrow. I said no thanks. The next day a mechanic at another shop discovered the broken wire and fixed it free while doing my brakes. I gave them another shot. Stupidly. I brought my BMW in for the “Managers Special”, which I received a coupon for ... read more
Best place to go for all your automotive needs. Cheapest prices in town
After having a dead battery charged by roadside assistance I thought I needed a new battery to replace my original 2019, so I decided to try Pep Boys. Sooooo glad I did!!!! Fantastic customer service, offered to diagnose first before getting a new battery. Everything checked out fine, no need for new battery and no cost to me. Definitely will use them for future service needs!
My recent experience with this service was extremely disappointing and unprofessional. I had an appointment scheduled which ultimately resulted in a completely wasted trip. The service took two hours longer than the time I was quoted/committed, which unfortunately caused me to miss a crucial travel connection and forced me to cancel my trip entirely. There was no point in even having the appointment if the business could not meet its stated delivery time. Furthermore, I have serious concerns regarding the billing and transpa... read more
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 4 star rating with 218 reviews.
When is Pep Boys open?
Pep Boys is open now. It will close at 7:00 p.m.
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