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Pep Boys

3.5

About this business

Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to our website. 

Location details

1314 W Grand Ave, Chicago, IL, 60642, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.5376 reviews
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Frank Buscemi's profile image
Frank Buscemi 
on Google
3 weeks ago
Cindi Papas's profile image
Cindi Papas 
on Google
3 weeks ago

Outstanding Service – Highly Recommend! I recently had a flat tire and went to Pep Boys at 1314 W. Grand Ave. (Store #6667). I explained to the manager, Pablo, that I needed to pick up my grandchildren by 1:00 PM and asked if they could possibly help me quickly. Pablo was absolutely amazing—he saw the two car seats in my vehicle and made it a priority to get me back on the road. Francisco, the technician who worked on my car, was also fantastic. He was courteous, professional, and had my tire repaired in just 40 minutes. Th... read more

Rhonda Munoz's profile image
Rhonda Munoz 
on Google
4 weeks ago

Mike was awesome - Car running very well. In a world were customer service has died, It is wonderful to find someone that has awesome customer service skills. Mike is a gem and Pep boys is lucky to have him! 

jackie Pawlowski's profile image
jackie Pawlowski 
on Google
a month ago

Anthony and Francisco went above and beyond for me with my tire. They were so helpful and quick. 10/10 would recommend!! 

Jerard Henry's profile image
Jerard Henry 
on Google
a month ago

I'm mad I didn't look at the reviews before going to this location. This place has horrible service. I took my car in on Tuesday because the check engine light was on. Told them I will leave it and reach out to them on Wednesday because they were closing in 2hrs. I called the next day only for them not to know which vehicle was mine. They never even looked at it. Here it is Friday and I haven't heard from them. This is exactly one of the reasons I go to the actual dealership because they would have had a diagnostic done, and... read more

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Frequently asked questions about Pep Boys

How is Pep Boys rated?

Pep Boys has a 3.5 star rating with 376 reviews. 

When is Pep Boys open?

Pep Boys is closed now. It will open tomorrow at 8:00 a.m. 

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