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Pep Boys
- Automotive
- Katy, TX
About this business
Location details
845 S Fry Rd, Katy, TX, 77450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Buyers Beware….. I scheduled an appointment for 8am , I arrived early (7:30am)thats just me. The young lady at the counter was very courteous and friendly . I explained my car was leaking coolant. My car was taken in around 9ish, I’m not sure of the time . Anyway , they looked under my hood and said I needed an upper and lower radiator hose replacement. Parts $499.47, labor $258.02 totaling $832. I paid $5.99 for parts, $34.00 labor,$4.00 other Tax.82 total of $44.81 to get my car & keys back. I got a 2nd opinion to discover... read more
Simple crappy and sloppy business: calling and setting up an appointment to replace my tires, with the lady, she is confirming something and then saying: “you good to go, be here before 2PM, that is your appointment time.” Coming at 1:45, there is no girl and guy saying: “I can’t fit you, waiting time at least 2 hours, because I have already these two guys in front of you”. I’m saying: “…I have confirmed an appointment with lady…”, and immediate hearing an answer: “I do not care, there is no room for you at this time”. Crapp... read more
I’m a regular customer at Pep Boys, and I always bring my cars here because of their excellent service and amazing staff – especially Ms. Jo. She consistently delivers outstanding customer service and has never failed to provide a great client experience. Most recently, I took my car in to get a tire changed. Ms. Jo was super quick to help and immediately ordered the correct tires from their supplier. The whole process was smooth and efficient, and my car was ready within about a day. Thank you, Pep Boys, and a special shout... read more
Awesome
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 4 star rating with 433 reviews.
When is Pep Boys open?
Pep Boys is open now. It will close at 8:00 p.m.
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