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Pentagon Federal Credit Union

4.6

About this business

Pentagon Federal Credit Union is a financial institution that has been serving more than 700,000 members for over 70 years. Its clients include United State Air Force, Army and Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies and the veterans of foreign wars. The company offers credit cards, checking and money market savings services. Pentagon Federal Credit Union offers various loans, including vehicle, education, personal and small business. Its mortgages services include first... read more

Location details

400 Country Club Rd, Eugene, OR, 97401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6461 reviews
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Ken Dasch's profile image
Ken Dasch 
recommend  Recommended
6 years ago

Great place to work and they care for members and customers; no stakeholder is sacrificed for the other! 

Ken Dasch's profile image
Ken Dasch 
6 years ago

Great place to work and they care for members and customers; no stakeholder is sacrificed for the other! 

Freddie Alejandro's profile image
Freddie Alejandro 
7 years ago
Carlos A Molina's profile image
Carlos A Molina 
7 years ago

I just got a phone call from PENFED regarding my answers to their survey, even though I did not asked them to call me. To make matters worse the rep told me that they do not make decisions based on relationship (i have been a client for 5 years and have always paid all of my loans on time or ahead of time!). Bottom line he was rude and confirmed my desire to finish the last loan with them and then drop them. I got a better deal with another credit union even though I have never dealt with them. PENFED used to be great, not a... read more

Jonna Vandewalker's profile image
Jonna Vandewalker 
8 years ago
Anquanette Jackson's profile image
Anquanette Jackson 
8 years ago

having nothing but problems since Pen Fed took over FBCU. I have been embarrassed three times trying to use my debit card. I have had two cards sent to me and nothing has worked!!!! the customer service has not been great at all!!!!!!!!!!!!!!!!!!. They are making me feel this is my fault !!!!!! 

Alicia Taylor Sanders's profile image
Alicia Taylor Sanders 
11 years ago

Frequently asked questions about Pentagon Federal Credit Union

How is Pentagon Federal Credit Union rated?

Pentagon Federal Credit Union has a 4.6 star rating with 461 reviews. 

When is Pentagon Federal Credit Union open?

Pentagon Federal Credit Union is closed now. It will open at 9:00 a.m. 

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