This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pentagon Federal Credit Union
- Business Services
- Eugene, OR
About this business
Location details
400 Country Club Rd, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat place to work and they care for members and customers; no stakeholder is sacrificed for the other!
Great place to work and they care for members and customers; no stakeholder is sacrificed for the other!
I just got a phone call from PENFED regarding my answers to their survey, even though I did not asked them to call me. To make matters worse the rep told me that they do not make decisions based on relationship (i have been a client for 5 years and have always paid all of my loans on time or ahead of time!). Bottom line he was rude and confirmed my desire to finish the last loan with them and then drop them. I got a better deal with another credit union even though I have never dealt with them. PENFED used to be great, not a... read more
having nothing but problems since Pen Fed took over FBCU. I have been embarrassed three times trying to use my debit card. I have had two cards sent to me and nothing has worked!!!! the customer service has not been great at all!!!!!!!!!!!!!!!!!!. They are making me feel this is my fault !!!!!!
Sealed Documentation Golden Rounded Sealed Binding Bonded Certified Sealed Signed Valid Sworn Affidavit Stamped Certification Ownership Governed Constitutional Amendment Sworn Moguls CEO Online Naval Credit Union Stock Markets Exchange Bonds Holder's CEO Moguls World Wide Governed USA Facilities Galaxies United States Certified Ownership Licensed Treasury Department Reimbursement Department Officials Judge Enforcement Law Enforcer Enforcement Judge Carol Carlton Documented Ownership Certification Certified Notoriety Notorize... read more
I would like to know if this bank has a headquarters and what their number is. I have repeatedly received horrible customer service. An example; I received a notice in the mail that contradicts a conversation I had on the phone recently. So I call to ask about it. the response I got was; "disregard it" and then they immediately hang up on me. This is NOT how you treat members. I also noticed that this bank fails to have a BBB report. I wish I had done better research. I never would have opened an account.
Frequently asked questions about Pentagon Federal Credit Union
How is Pentagon Federal Credit Union rated?
Pentagon Federal Credit Union has a 4.6 star rating with 496 reviews.
When is Pentagon Federal Credit Union open?
Pentagon Federal Credit Union is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com