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Penstock Quarter Apartments

3.7

About this business

Brand new apartment community at Libbie Mill -Midtown. 

Location details

5001 Libbie Mill E Blvd #120, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.751 reviews
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Jay Esganaa's profile image
Jay Esganaa 
on Google
2 weeks ago

This place i called home. Love the ammenities and people/tenants. Mind you my apt is closer to the pool, yet its Safe, secured parking and safe parcel/box deliveries and noise it at minimum to none, which ticks my boxes in choosing an apt. Management personnel were prompt in all aspects: renewal reminders/offer options to stay( which I appreciate) ,maintenance team and security. Thanks to Ms shelby, Taylor and Jenny. If its not work related matter, wouldn’t leave my apt. PS. I lived here for 1 yr and 4mons-ish If i will be b... read more

Patrick Pillow's profile image
Patrick Pillow 
on Google
a month ago

Update regarding comment: It took nearly 24 hours to fix my unit even after filing as a high priority, maintenance not answering phone after two calls, coming 30 minutes after saying they will be right there all while it remained 80 degrees in my apartment. I cannot believe this complex is actually congratulating itself over this. At this complex your power will go off almost once a month, elevators consistently appear unsafe, and consistent issues with A/C units and other appliances. I really enjoyed living here at one poin... read more

Amber Jeff's profile image
Amber Jeff 
on Google
2 months ago

Lived here in 2024 first time moving into my own apartment it was promising but quickly things went downhill if I could give this place a zero I would. I never met the manager she never was adult enough to talk to me or my fiance the interim manager was the worst she was absolutely passive aggressive and rude to me and the other two who work at the front office didn't know what was going on most of the time it was a train wreck to say the least. Me and my fiance felt like we got a rundown apartment and we had 20+ maintenance... read more

Jay Esganaa's profile image
Jay Esganaa 
on Google
2 months ago

This place i called home. Love the ammenities and people/tenants. Mind you my apt is closer to the pool, yet its Safe, secured parking and safe parcel/box deliveries and noise it at minimum to none, which ticks my boxes in choosing an apt. Management personnel were prompt in all aspects: renewal reminders/offer options to stay( which I appreciate) ,maintenance team and security. Thanks to Ms shelby, Taylor and Jenny. If its not work related matter, wouldn’t leave my apt. 

Maria Bent's profile image
Maria Bent 
on Google
3 months ago

I moved out about 5 months ago and have still not received my deposit. They messed up the math and owe me more than they were originally planning to pay me. The billing management here is atrocious and you will constantly need to confirm your bill matches the ledger. Management is rude outside the front desk ladies. I lived at a sister property of theirs before and had no issue. This complex has many good things about it (no breed restriction, nice community feel, events for residents) but I would never live here again. Afte... read more

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Frequently asked questions about Penstock Quarter Apartments

How is Penstock Quarter Apartments rated?

Penstock Quarter Apartments has a 3.7 star rating with 51 reviews. 

When is Penstock Quarter Apartments open?

Penstock Quarter Apartments is closed now. It will open tomorrow at 9:00 a.m. 

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