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Penske Used Truck Center

1.8

About this business

Penske's Richmond Used Truck Center in Ashland, VA, offers a large selection of high-quality used trucks and tractors, all available for immediate purchase. 

Location details

280 Hill Carter Pkwy Office #10, Ashland, VA, 23005, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.85 reviews
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Daniel's profile image
Daniel 
on Google
a year ago

UPDATE: Thank you for the response and I am happy to hear you will try and improve your customer service...ARE YOU GOING TO FIX THE ISSUES WITH THE TRUCK I PURCHASED?? After purchasing a box truck and notifying my Penske rep within the 15 days after purchase of the repair issues, here we are 5 months later and the repairs needed are still not addressed! I have emailed my rep dozens of times with no reply and have tried working through 5 other reps with no success. Temp tags are now expired and I cannot pass inspection until ... read more

Sandlappers Beach Supplies's profile image
Sandlappers Beach Supplies 
on Google
2 years ago

Bought a 12 ft sight-unseen and was a bit nervous, but they sent me good pics of the truck all-around and underneath. This particular truck went on the market in January of 2022 for 27k but as the time and miles went on, I got it for a touch over 19k. Smooth process. It was 5 hours away so I relied heavily on pics. The truck looked great at pickup and drove great the 300 miles back home. 

Linda Linda Linda Channel's profile image
Linda Linda Linda Channel 
on Google
3 years ago

This company need to be site for the lazy customer representative, their professional ethics needs to be in question. We wanted to give them our business, the representative acted like we interrupted his lunch, he could not give us no pricing on no Truck to purchase. Horrible place to go too 

Reza Ordoubadi's profile image
Reza Ordoubadi 
on Google
4 years ago

Bought a van from them over a month ago and still nothing. After a month they told me is ready to pick up and when I got there, lots of dents, paint peeled off, molding hanging. They keep sending you from one person to another. It has been a nightmare so far. You here Penske used car or truck, run away as fast you can... 

Carli PapasPasco's profile image
Carli PapasPasco 
on Google
4 years ago

I bought a tracker trailer from Penske. The truck motor blew in two weeks. Penske did nothing to help support getting the motor fixed or replaced. They have horrible customer service! It took them 3 weeks to return correspondence just to say they can do or will not do anything. Di do not recommend them for anything! Beware! 

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Frequently asked questions about Penske Used Truck Center

How is Penske Used Truck Center rated?

Penske Used Truck Center has a 1.8 star rating with 5 reviews. 

When is Penske Used Truck Center open?

Penske Used Truck Center is closed now. It will open tomorrow at 8:00 a.m. 

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