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Pennymac

4.5

About this business

Location details

3013 Douglas Blvd #250, Roseville, CA, 95661, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 6:00 p.m.
Tue5:00 a.m. to 6:00 p.m.
Wed5:00 a.m. to 6:00 p.m.
Thu5:00 a.m. to 6:00 p.m.
Fri5:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 1:00 p.m.
SunClosed
4.5270 reviews
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Shawn Whitecotton's profile image
Shawn Whitecotton 
4 days ago

Robert learn to tip your delivery drivers who go up stairs to deliver your cheap self food !! 

Rudy 23's profile image
Rudy 23 
a month ago

Horrible experience! I was constantly lied to throughout the entirety of the process. I highly recommend looking elsewhere when trying to refi! 

Noelle Christensen's profile image
Noelle Christensen 
2 months ago

I Do Not recommend Penny Mac; they have been a nightmare to deal with. My stepfather passed without sharing all the needed account information. We have sent in the required documents regarding the Trust to allow the executor to assume the mortgage and create a new login. These items have been sent multiple times we are always told Not Received. Hours and hours spent on the phone... to date, not resolved after 14 months! I will now have to drive 1.5 hours to the nearest office and hope they will help. Their behavior is clearl... read more

giga bytes's profile image
giga bytes 
2 months ago

You can't pay your bills online without setting up auto pay through your bank account. It gives them the power to take the money when they want before you get it. Not how I like to do business. 

Ivan Valencia's profile image
Ivan Valencia 
3 months ago

I had a very frustrating experience with PennyMac Loan Services. A loan officer, Elizabeth Lew, took my full application for a refinance over the phone and ran my credit, repeatedly assuring me they could beat the offer I already had in process with another lender. However, when I asked for a Loan Estimate, she refused to provide one and said they only issue Loan Estimates if I lock my rate with them. What makes this even more disappointing is that PennyMac already services another loan for one of my properties, so I expecte... read more

Frequently asked questions about Pennymac

How is Pennymac rated?

Pennymac has a 4.5 star rating with 270 reviews. 

When is Pennymac open?

Pennymac is closed now. It will open tomorrow at 5:00 a.m. 

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