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Pennymac

4.4

About this business

PennyMac Loan Services, LLC ("Pennymac") is a leading national mortgage lender and servicer. Our goal is to provide you with innovative mortgage solutions to make it easier for you to purchase, refinance, or simply remain in your home. Since our founding in 2008 by a team of mortgage industry veterans, we've sought to restore Americans' trust in home ownership by improving the quality and consistency of the mortgage experience. We're a full-service lender with a breadth of loan options for everyone from first-time home buyer... read more

Location details

55 Merchant St #1430, Honolulu, HI, 96813, United States

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WeekdayScheduleStatus
Mon3:00 a.m. to 4:00 p.m.
Tue3:00 a.m. to 4:00 p.m.
Wed3:00 a.m. to 4:00 p.m.
Thu3:00 a.m. to 4:00 p.m.
Fri3:00 a.m. to 4:00 p.m.
Sat4:00 a.m. to 8:00 a.m.
SunClosed
4.4101 reviews
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Steven Giannone's profile image
Steven Giannone 
on Google
4 years ago

I've been a customer of PennyMac for about 3-4 years now. After changing my homeowners insurance in September 2019, PennyMac double charged my escrow account for $1019. The first payment should have gone out to my new insurance company and it did. But, the second random charge never actually left PennyMac's organization and here I am spending countless hours tying to resolve this so I can get my money back. The money never left the company, it simply disappeared into PennyMac limbo. I'm very disappointed with the company rig... read more

Raymond U's profile image
Raymond U 
on Google
4 years ago

Absolutely great! I closed my loan in the time frame I was told we were going to do this. Everybody was Polite, Prompt, & Professional... There are so many lenders out there... But for all you U.S. Military Veterans.... I say give them a try! I'm an USAF Military Veteran and they helped me get into my home. When it comes down to it... Would I recommend Penny Mac? .... Without a doubt! Thanks Penny Mac! 

Stephen Rives's profile image
Stephen Rives 
on Google
4 years ago

Their reputation is amazing for a reason. Quality folks and services. 

Jamie Ramirez's profile image
Jamie Ramirez 
on Google
5 years ago

great service will recommend to anyone 

Janet Velasquez's profile image
Janet Velasquez 
on Google
5 years ago

Great communication 

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Frequently asked questions about Pennymac

How is Pennymac rated?

Pennymac has a 4.4 star rating with 101 reviews. 

When is Pennymac open?

Pennymac is closed now. It will open tomorrow at 3:00 a.m. 

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