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Penny Window
- Windows Installation
- Ferguson, MO
About this business
Location details
9910 Halls Ferry Road, Ferguson, MO, 63136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I called Penny Windows at **************************************************************** for a estimate on having all windows replaced in my *****. A man, whose name I forgot, arrived and didn't do a exact measurment of any of my windows but a general one. He informed me another ****** would come out and do more measurments (which if the first ****** was actually competent with a basic tape measure a second visit t measure would be un-necessary). I recieved the estimate but the price for the installation alone was MUCH hig... read more
This is a very unprofessional company, they use poor quality windows and charge you alot of money, when you call and complain they talk to you in a very dirsespectful. way. They took money from my account without my permission so, please dont pay by credit or debit. with this company. Im taking them to civil court because of the poor customer service, poor quality windows, and non completion of work, you can feel air coming in from the top of the window, they didnt clean my when window or remove the stickers from the window ... read more
This is a very unprofessional company, they use poor quality windows and charge you alot of money, when you call and complain they talk to you in a very dirsespectful. way. They took money from my account without my permission so, please dont pay by credit or debit. with this company. Im taking them to civil court because of the poor customer service, poor quality windows, and non completion of work, you can feel air coming in from the top of the window, they didnt clean my when window or remove the stickers from the window ... read more
Business response:
We have attempted many times, the last being yesterday, to schedule an appointment with this customer to go over the issues he is having with the windows. We know there are stickers that need to be removed but do not know why they would be leaking air. We want to sent a service man, the installer and one of the owners out, but he says no unless we are going to replace the windows. He refuses to allow us to inspect the work.
Penny Window replaced the top sash of a double hung, vinyl, Alside brand window. This was an insurance claim (storm damage); I presumed Penny Window would supply a new window sash of an equivalent quality as the damaged sash. Instead, they installed a poor quality, inferior sash that fogged up after about six years (the glass in the lower sash that was not damaged is still crystal clear). I spoke with ***** at Penney Window and his only solution was to replace the glass at a cost to me of $125-$250.
Frequently asked questions about Penny Window
How is Penny Window rated?
Penny Window has a 3.8 star rating with 198 reviews.
When is Penny Window open?
Penny Window is closed now. It will open at 8:00 a.m.
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