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Peninsula Firehouse
- Restaurants
- Newport News, VA
About this business
Location details
12515 Jefferson Ave, Ste 200, Newport News, VA, 23602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff are very friendly from the moment you walk in the place is clean and inviting
Hook and Ladder is always delicious. The crew tonight were the friendliest of any other time I have been at this location.
Staff here is extremely rude. I explained every single item that I wanted on my sub, and when I received it with the wrong items on it the short, chubby female manager (who is rude to everyone according to these reviews) refused to re make my sandwich and got extremely defensive and rude towards me. Never coming back here. Would rather drive 15 mins and support actual kind humans at the Hampton location.
I have been to this location twice as a DoorDash driver and one specific employee was rude, dismissive, and unhelpful both times. The employee (a short, white, chubbier woman) was absolutely unprofessional the two times I have been to this location. During my first delivery, I approached her at the register regarding the DoorDash I was picking up because the employees behind the counter were making food. She just said “down there”, turned her back, and did not acknowledge me when I asked her if she was referring to the empty... read more
I love this Firehouse and I come here often & most of the staff is kind. However, every time I come here they always add mustard to my sandwich. I explicitly ask for it with no deli mustard. I have ordered on the app and at the register and each time it has had mustard. It gets annoying having to ask to have my sandwich remade every single time. This time, I didn’t even bother. I just wiped off all the condiments from my sandwich. It still tastes like mustard but it’s better than having to go up to the counter and ask them t... read more
Frequently asked questions about Peninsula Firehouse
How is Peninsula Firehouse rated?
Peninsula Firehouse has a 4 star rating with 566 reviews.
When is Peninsula Firehouse open?
Peninsula Firehouse is closed now. It will open at 9:00 a.m.
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