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PenFed Credit Union - Corporate Office
- Finance
- Tysons, VA
About this business
Location details
7940 Jones Branch Dr, Tysons, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HELOC loan application, very slow process, no updates, told "you can get $---000 loan for sure!" by loan officer and then denied because I have a home business. Typical bait and switch stuff- dissappinting.
Absolutely worst credit union to bank with they have no desire to help anyone when you call customer service they should call it get belittled service. The customer service team is not knowledgeable and most recently displaying retaliatory and discriminatory behaviors. I am seriously considering filling a discriminatory complaint with NCAU, CFPB, and my attorney.
I was checking refi rates through Refi Genius, which advertises the ability to check rates with no ding to your credit, however, PenFed did a, "hard pull" on my credit report without my authorization. I disputed through Equifax to remove it, but my request was denied. I don't recommend Refi Genius or Penfed for their unprofessional business practices.
I be here for one hours half drive and in the bank is not change the check for $3000 is not happy With supervisor is this moment :(
In the past I have given PenFed glowing reviews however I must change that now due to a problem with rewards on the credit card they issued me. No rewards issued for January 2026 even though over $80 appeared as earned. After 5 phone calls and a promise that it would be escalated and I would be contacted, crickets! The PenFed Credit Card Rewards Department appears to be an offshore Department
Frequently asked questions about PenFed Credit Union - Corporate Office
How is PenFed Credit Union - Corporate Office rated?
PenFed Credit Union - Corporate Office has a 4.6 star rating with 8,457 reviews.
When is PenFed Credit Union - Corporate Office open?
PenFed Credit Union - Corporate Office is closed now. It will open tomorrow at 9:00 a.m.
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