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PenFed Credit Union
- Finance
- Augusta, GA
About this business
PenFed serves military and non-military personnel alike, offering market-leading certificates, checking, credit cards, personal loans, mortgages, auto loans, student loans, and a wide range of other financial services. We exist to educate, encourage, and to usher our member's dreams into reality. Federally insured by NCUA. Equal housing lender.
Location details
205 Davis Rd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
First, they don't care about their customers. I had communicated I was experiencing hardship and was making partial payments. I am less than 30 days from graduating nursing school. They repo my car anyways and I pay thousands to get it back and they hire a 1 star non BBB accredited company (One Connect Morrow, GA) to tow my vehicle and they will not give it back. They are holding my property after I paid!!!!
Mary is amazing ask for her...
!!!!Completely ruined my credit and my partner's credit!!!!! We had a car loan with them on a 4Runner. When we got a new car and traded the 4Runner in, they didn't pay off the loan correctly! Very simple task for a lender to do. No! They created a duplicate loan and used the money from the dealership to pay one of them off. Of course, that loan went unpaid for months without us knowing. After a "late payment" alert through my credit bureau, I realized the huge mistake they had made. It's now been over 7 months with no soluti... read more
WARNING ABOUT PENFED CREDIT UNION I've experienced a nightmare scenario with PenFed Credit Union that has caused serious financial harm and stress. My PenFed credit card was blocked when I attempted to make a legitimate $7,000 payment to a vendor. What followed was a cascade of misinformation and failures: 1. I called PenFed THREE SEPARATE TIMES on 2/17 (documented with names, times and call durations). Each time, different representatives (Janet, Michelle, and Cynthia) assured me they had removed the block or confirmed it ... read more
I called because set up an account online and did not get a debit card. I wanted to get a debit for the acct I have set up. The rep told me I need to give her the last 4 digit on my debit for security reason in order to send me a new one. I never got the first one how can I provide something i dont have. Then she said I cant help you. So what the point of setting up an account if I cant use it. Most CU will just send you a new card with out a problem. I would not recommend this bank. The customer service is poor quality. and... read more
Frequently asked questions about PenFed Credit Union
How is PenFed Credit Union rated?
PenFed Credit Union has a 3.2 star rating with 144 reviews.
When is PenFed Credit Union open?
PenFed Credit Union is closed now. It will open at 9:00 a.m.
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