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Penelec

1.3

About this business

Location details

415 Liberty Blvd, Du Bois, PA, 15801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.362 reviews
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Joe Hinchey's profile image
Joe Hinchey 
a month ago

Many many power outages. One of their techs came and told me to buy a generator because the infrastructure is outdated and in disrepair . We are on the 151 circuit and it's downtime average is 320 hours a year. I know this because the information is downloaded off my generator every year. They make all sorts of promises about maintenance. Power continues to go out constantly in the exact same spot all the time. 234 customers are on this portion. It's Thanksgiving afternoon and our power has been out since 3 AM and the restor... read more

Ron Reed's profile image
Ron Reed 
a month ago

They sent me a text saying my power was off no brainer I was home at the time wind was getting pretty bad power went off said power outage was estimated to turned on around 10.30 and would keep us updated but no response it's 3.15 am no power to my cpap machine or my oxygen machine tried to call got a automated response to call back on Monday still no update bills keep getting higher and less personal experience just grab the money and forget costumer service could have made different plans but after 10.30 no updates 

Angela Shaw's profile image
Angela Shaw 
3 months ago

More options needed to login. I changed my phone number and can't receive verification code. There is no option to use my email as an alternative. Frustrating. 

Brian Rendos's profile image
Brian Rendos 
3 months ago
All In's profile image
All In 
5 months ago

Talked to 5 different people to start new service at a place I own, seems no one has the responsibility to make that happen. I’ve been transferred 3 times with a 1.5 hour plus wait each time. This is absolutely unacceptable. Update it’s been 6 days and still haven’t been able to get power transferred and turned on into a new property. Absolutely pathetic. 

Frequently asked questions about Penelec

How is Penelec rated?

Penelec has a 1.3 star rating with 62 reviews. 

When is Penelec open?

Penelec is closed now. It will open tomorrow at 9:00 a.m. 

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