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Penelec

1.5

About this business

Location details

88 Plaza Dr, Towanda, PA, 18848, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.572 reviews
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Jade Renae's profile image
Jade Renae 
on Google
a week ago

Never ever can get to a phone call with them, last time we called it said 2-3 hour wait we actually jaw dropped. They said they would give us a call back and never called back, bills are so important to keep up with and we had a bill come back raised so we questioned it and needed to speak with someone about it, it’s not right or okay that you can’t reach them. And when we have reached them over the phone the people are always so nasty and rude and never helpful. It’s so terrible and sad especially I can’t imagine elderly tr... read more

Lynda Williams's profile image
Lynda Williams 
on Google
2 months ago

Power outage? It's supposed to be 97°!! Today. Are you serious? ! 

Rosaily Predmore's profile image
Rosaily Predmore 
on Google
3 months ago
Mackenzie Bingham's profile image
Mackenzie Bingham 
on Google
4 months ago

Literally the worst company I’ve ever had to work with. Had a tree fall on our power lines, even after getting everything fixed by our landlord, all they had to do was turn our power back on. Safe to say we haven’t had power in a week and a half and every time I call they tell me “we’ll get to it eventually but I can’t tell you when”. The representatives are so incredibly rude and literally don’t care about their customers. We’ve had $300 worth of groceries go bad, can’t shower, have no heat etc. Yet every time I call I sit ... read more

Bob Bump's profile image
Bob Bump 
on Google
5 months ago
View all google reviews

Frequently asked questions about Penelec

How is Penelec rated?

Penelec has a 1.5 star rating with 72 reviews. 

When is Penelec open?

Penelec is closed now. It will open on Monday at 9:00 a.m. 

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