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Penelec
- Electricity Suppliers
- Towanda, PA
About this business
Location details
88 Plaza Dr, Towanda, PA, 18848, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Incompetent.
3 hours to even get ready to dispatch a crew, for a storm that was predicted. We should really do something about this.
Worst customer service of any company I have ever had dealings with . If you call , you will experience wait times of 2 to 3 hours . I tried 8 different times over a two week period ,and it's always the same results . My experience with them right now is they took out a payment that was not due yet for another 3 weeks through auto pay . I'm trying to contact them to find out what gives them the right to do so and get off autopay. However , you can never get customer service by phone unless you put in for vacation time with y... read more
Never ever can get to a phone call with them, last time we called it said 2-3 hour wait we actually jaw dropped. They said they would give us a call back and never called back, bills are so important to keep up with and we had a bill come back raised so we questioned it and needed to speak with someone about it, it’s not right or okay that you can’t reach them. And when we have reached them over the phone the people are always so nasty and rude and never helpful. It’s so terrible and sad especially I can’t imagine elderly tr... read more
Power outage? It's supposed to be 97°!! Today. Are you serious? !
Frequently asked questions about Penelec
How is Penelec rated?
Penelec has a 1.5 star rating with 75 reviews.
When is Penelec open?
Penelec is open now. It will close at 6:00 p.m.
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