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Penelec
- Electricity Suppliers
- Lewistown, PA
About this business
Location details
12785 Ferguson Valley Rd, Lewistown, PA, 17044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The most annoying customer service system I have ever encountered. Took forever just to make a payment.
Phone customer service took 1.5 hours to call back; then when someone asked what is the service address, I stated the address, then they said please hold a second , and I was then back in the phone queue. And the service wait time jumped to 2-3 hours! This is a travesty. Plus, for a home that was unoccupied, the bill was several hundred dollars — but getting through to customer service is nigh impossible. It’s maddening and terrible service.
The worst customer service on the planet Earth, a two hour wait to talk to someone
Frequently asked questions about Penelec
How is Penelec rated?
Penelec has a 1.4 star rating with 72 reviews.
When is Penelec open?
Penelec is closed now. It will open on Monday at 8:00 a.m.
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