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Pembroke Medical Group - Pembroke House Surgery

2.7

About this business

Location details

266-268 Torquay Rd, Paignton, Paignton, TQ3 2EZ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7172 reviews
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Mark Newman's profile image
Mark Newman 
on Google
2 weeks ago

Disgusting service. Just spent an hour trying to get through to arrange an appointment to see a doctor Got cut off after 45 minutes in a queue, had to call back, been on hold for 20 minutes so far and still waiting 

Alex W's profile image
Alex W 
on Google
3 weeks ago

Impossible to get an appointment, the worst run surgery in England. Went in and asked for an appointment, they informed me to do a temporary registration. I completed this with them at reception, and they then asked me to request an appointment via phone from 8am. I did this, only to be told that it wasn't possible to get an appointment with them at all, no apology given. Complete waste of time on an urgent request. 

Paul Sketcher's profile image
Paul Sketcher 
on Google
a month ago

Popped into Pembroke today for blood pressure check and I have read some of the dull reviews but what a absolute brilliant surgery I had my blood pressure checked several times and the nurse was so patient friendly and caring I was then seen by Danny and what a absolute brilliant person I really don't think people realise how hardworking these amazing people are oh and the amazing receptionist on the desk how amazingly helpful you was I am so happy to be with this awesome surgery they have looked after me for many years and ... read more

Shane Ferneyhough's profile image
Shane Ferneyhough 
on Google
a month ago

Not long joined and when I say not long joined I mean 24h I phoned up about my eye and I received call back within 30 minutes got an appointment went over slightly late was seen within half hour and they got me appointment at the hospital same day and got it sorted 1st impression I was quite impressed my old surgery I had to wait over a week to even get through everytime I tried to get appointment they closed the lines were Pembroke less then an hour I was in the surgery being seen definitely made the right choice in moving ... read more

Alison satterley's profile image
Alison satterley 
on Google
a month ago

After econsult yesterday was told I'd get a call back today through NHS app. I've waited in all day when I could have done things which I otherwise cancelled. 

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Frequently asked questions about Pembroke Medical Group - Pembroke House Surgery

How is Pembroke Medical Group - Pembroke House Surgery rated?

Pembroke Medical Group - Pembroke House Surgery has a 2.7 star rating with 172 reviews. 

When is Pembroke Medical Group - Pembroke House Surgery open?

Pembroke Medical Group - Pembroke House Surgery is closed now. It will open tomorrow at 9:00 a.m. 

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