Pella Windows and Doors Showroom of Jacksonville, FL

Sandy Kuhn 

on Google

3 weeks ago

The initial installment was very organized and on time. Once technician left we noticed large gap at bottom of door. Called project manager to correct. Got appointment scheduled for next day between 10-12. After 12 I called to find out what was happening. They had no idea what was happening. About 145 I started calling customer service to complain. I received call at 150 to say technician was on his way. I asked why he was so late. They said his truck broke down. I said his cell phone worked. Why didn’t I receive a xalll. Te... read more

Karen Patterson 

on Google

4 weeks ago

Jaron & his installation team were great. Very respectful of my home & easy to work with. Aimee the project manager also very responsive & great to work with. Kept me informed about status throughout the project & went out of her way to make sure commitments were met. Only reason I gave 4 stars is because finishing trim was on back order, so project remains unfinished. 

David Allen 

on Google

4 weeks ago

I would highly recommend Pella, my new patio door exceeds my expectations. The quality of the product is top tier and it was truly a pleasure working with the entire staff. Two thumbs up to Holly Cornelius for an excellent job throughout the entire process. In a day where quality customer service seems to be a thing of the past, Holly demonstrated that it is still very much alive and well. I was particularly pleased with the way Holly returned my calls promptly and answered all of my questions. 

Stephen McClung 

on Google

a month ago

Fernando Sousa and his team did a great job with our complete window changeout. They were efficient and explained the process as well as a nice clean up of the areas. We highly recommend for anyone.