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Pella Windows and Doors of Normal
- Windows Installation
- Normal, IL
About this business
Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. We have been recognized for our leadership in energy efficiency and sustainable business practices. With Pella, you not only get outstanding quality and energy efficiency for your new or replacement windows and doors, you also get the experience and service of local Pella professionals who are proudly committed to your satisfaction.
Location details
1717 Fort Jesse Rd, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service response time is terrible. My custom-made back door, only about 2 years old (replaced the one installed 3 years ago which began to literally come apart) and with a lifetime guarantee, has become increasingly difficult to lock. In recent weeks, I simply can't do it. My husband still can - after fighting with it for several minutes - but this safety issue doesn't seem to matter to Pella Service. First requested service on June 16 ... left voice mail but call was never returned. Problem became worse .. I called again on... read more
Business response:
Hi Linda, we are sorry about this unfortunate experience. We are doing all we can, but the service volume is pushing our response time and service lead time out longer than normal due to COVID-19. We completely understand the urgency of your repair and our team is working to get out to you. Our rep. will be reaching back out personally but please let us know if there is anything else we can help with.
Frequently asked questions about Pella Windows and Doors of Normal
How is Pella Windows and Doors of Normal rated?
Pella Windows and Doors of Normal has a 3.8 star rating with 21 reviews.
When is Pella Windows and Doors of Normal open?
Pella Windows and Doors of Normal is closed now. It will open tomorrow at 10:00 a.m.
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