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Pella Corporation is a leader in designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. We have been recognized for our leadership in energy efficiency and sustainable business practices. With Pella, you not only get outstanding quality and energy efficiency for your new or replacement windows and doors, you also get the experience and service of local Pella professionals who are proudly committed to your satisfaction.
2694 Boones Creek Rd, Johnson City, TN, 37615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I just want one window pane fixed. I reached out to the local Pella dealer and they asked that I got to Pellasoutheast.com website to submit a service request. I went the website and submitted the request. They sent me a email with my service #. They called asking for more pictures than the 2 I sent and asked for measurements. I took 2 more pictures and emailed back the measurements. I have not heard one word from anybody from Pella. I emailed again and called the Pellasoutheast number. The email said I will get a response i... read more
Business response:
Hi Brent, Apologies for the trouble. This is definitely not the kind of service we want our customers to experience. Can I request you to please leave your contact details in a private message? Someone from our team will immediately have a look into this. -AS
Great experience and great products. Very impressed with the quality of the items and the employees.
The whole sales process is great. Multiple visits to make sure the products will be right for the house. The entire house built in 1965 is now all Pella.
They are great to work with. Traci was a wonderful help. They showed up when they told me they would and the work was professionally done. I'd work with them again. Thank you. Ann B.
Had a great experience with Johnson City Pella from beginning to end!
Pella Windows and Doors of Johnson City has a 4.1 star rating with 45 reviews.
Pella Windows and Doors of Johnson City is closed now. It will open tomorrow at 8:00 a.m.
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