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Pella Mid-Atlantic is a member of the Pella Direct Sales Network. Originally established in 1931, under the name K.C. Company, Pella Mid-Atlantic is now one of the largest sales and service distributors in the Pella network. Pella Mid-Atlantic operates 6 Pella Window & Door Showrooms throughout Maryland, Washington, Northern Virginia, and Delaware designed to help customers make the most informed window and door decisions, provide certified professional installations, and offer full window and door service. Pella Mid-Atlanti... read more
11309 York Rd, Cockeysville, MD, 21030, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 10:00 a.m. to 5:00 p.m. | |
Fri | 10:00 a.m. to 5:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
We had a service call from Richard and Ngoc. Knowledgeable and courteous. They called the day before to set a time when they would arrive and they were prompt. Good service team who provided us with the information we needed to understand what we should to next. Thanks Team Timonium.
Business response:
Thank you for the kind review! We're so glad our team was able to help out.
My Pella Windows suffered wood rot within 15 years. Pella would not stand behind them and tried to charge me over 1000 dollars with shipping for just the upper sash. # Pella rots — in Finksburg, Maryland.
Excellent workmanship, friendly customer service, great clean up after job was completed.
management don't have any knowledge of the aggravation that customers go through, and really don't give a dam since customers aggravation isn't worth a penny to them. I was told in addition to the $500 for the mix up with a window, that I would be compensated $1,000 for the aggravation that the General Manager said that he would approve of, but the check is for $500, so I'm still $1,000 short for the aggravation that you had caused me. I'll be finding another Window Company who believes in good customer service! !!
Pella Windows and Doors of Cockeysville has a 4.8 star rating with 547 reviews.
Pella Windows and Doors of Cockeysville is closed now. It will open at 10:00 a.m.
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