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Pella Windows and Doors of Albany
- Windows Installation
- Albany, NY
About this business
Location details
5 Metro Park Rd, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a very mixed review of my experience with Pella. First I want to say that all of the technicians who came to my house were great. Jake and Adam came today and finally were able to successfully replace my defective window (after 9 months of delays). They were very thoughtful, pleasant, and efficient at their job and I would highly recommend them! However, the company was incredibly difficult to work with. I initially contacted Pella in January 2025 about a crack in one my windows which was under warranty. Every step of... read more
There were a couple issues with my new windows and Pella Tech, Adam came in to save the day. Thanks so much!
Brand new house, beautiful French doors were very tight. Adam came on time, diagnosed the problem, fixed it and was a pleasure to work with. Five stars.!! Thank you Adam.!!
This company's service is simply terrible. I had them install expensive new windows with pull down screens and the screens would not stay down as they are supposed to. I had several service calls and they all went the same way. Guys showed up and did repairs that did not solve the problem, the next time the guys showed up with the wrong parts to fix the problem, and on the final occasion they showed up with parts to fix only one of the windows. They refuse to return phone calls and have left me with very expensive windows th... read more
Adam was courteous and listened to our concerns. He came on Aug 29 2025 prepared with parts, explained what he was doing and clarified the door locking mechanism to us. We had another technician come last year for same issue and he was useless and repair was incomplete. I would highly recommend Adam without any reservation.
Frequently asked questions about Pella Windows and Doors of Albany
How is Pella Windows and Doors of Albany rated?
Pella Windows and Doors of Albany has a 3.7 star rating with 193 reviews.
When is Pella Windows and Doors of Albany open?
Pella Windows and Doors of Albany is open now. It will close at 5:00 p.m.
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