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Pella Windows and Doors of Albany
- Windows Installation
- Albany, NY
About this business
Location details
5 Metro Park Rd, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying to get a patio door glass repaired since February 2025, I call and call, and get customer service representatives that ask me what the problem is over and over and tell them, when is my replacement glass going to be installed, I have not been able to get an answer. I have not received a callback from the Albany store, the representatives are not local. I am frustrated and disappointed in Pella's customer service. There is a 20 year warranty and they are not doing their part in the repair of a shattered gla... read more
Adam is a nice guy. He replaced our kitchen window very quickly. He is expert in his job.
Mr Jake Kelley arrived on time, asked if I wanted him to remove his shoes -how polite. Professional & knowledgeable and took care of what needed to be done and ordered specific parts. A truly respectful young man. Highly recommended him and Pella Windows. Dr Mark
My new sliders have come off the track twice. I canNOT get a reply for an appointment after almost 2 weeks of trying! Worst customer service EVER!
The story is this I have 120 pound pitbull named Geronimo. He stormed out my house going after something took out my pillow sliding door. These door weighs wealthy about 100 to 160 pounds. This is a massive door it’s around $10,000 And this young gentleman very professional, knowledgeable and courteous of the rental office came and put his door back on at the same time I also like to say that the customer service that Bella is exceptionally still above all the rest Anderson windows are still number two and Police is still nu... read more
Frequently asked questions about Pella Windows and Doors of Albany
How is Pella Windows and Doors of Albany rated?
Pella Windows and Doors of Albany has a 3.7 star rating with 187 reviews.
When is Pella Windows and Doors of Albany open?
Pella Windows and Doors of Albany is open now. It will close at 5:00 p.m.
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