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Pella Windows and Doors of Albany
- Windows Installation
- Albany, NY
About this business
Location details
5 Metro Park Rd, Albany, NY, 12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mr Jake Kelley arrived on time, asked if I wanted him to remove his shoes -how polite. Professional & knowledgeable and took care of what needed to be done and ordered specific parts. A truly respectful young man. Highly recommended him and Pella Windows. Dr Mark
My new sliders have come off the track twice. I canNOT get a reply for an appointment after almost 2 weeks of trying! Worst customer service EVER!
The story is this I have 120 pound pitbull named Geronimo. He stormed out my house going after something took out my pillow sliding door. These door weighs wealthy about 100 to 160 pounds. This is a massive door it’s around $10,000 And this young gentleman very professional, knowledgeable and courteous of the rental office came and put his door back on at the same time I also like to say that the customer service that Bella is exceptionally still above all the rest Anderson windows are still number two and Police is still nu... read more
Adam has been to our house twice. Both times he was so courteous, knowledgeable, and skilled. His attention to detail and desire to correct the issues are commendable. Before Adam, we have had other Pella technicians work on issues with our windows, but Adam is the only one who has been able to rectify the problems. Thank you Adam for your outstanding level of professionalism.
I have been in touch with Pella numerous times beginning in September 2024 for warranty repair of a defective window. The first two times an appointment was scheduled, the technician failed to show up at all. No call. No text. No email. No show. Wasted days of my time. The third time, after waiting another couple of months, they sent someone with the wrong replacement sash. This despite video calls so they could determine the part they needed. And despite the fact that they had records of the original order showing the part ... read more
Frequently asked questions about Pella Windows and Doors of Albany
How is Pella Windows and Doors of Albany rated?
Pella Windows and Doors of Albany has a 3.8 star rating with 185 reviews.
When is Pella Windows and Doors of Albany open?
Pella Windows and Doors of Albany is open now. It will close at 5:00 p.m.
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