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Pella Window & Door
- Windows Installation
- South Bend, IN
About this business
Location details
3507 Olive Rd Ste F, Ste F, South Bend, IN, 46628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked at Pella the tail end of 2017 into 2018. I held the position of installation Manager. The truth is the company (Pella D.B.A. National Building Products) was a mess. They were terribly short on installers and those they did have were either fantastic or nothing but problematic. It seemed their exacting requirements of insurances and certifications was so over the top that it was difficult to find persons to fill the roles. There are branches in Ft Wayne, Chesterton and Granger as well as south Bend. also Pittston PA ... read more
Have tried for over four months to set up a service call. No one has contacted us. Even after repeated attempts by email and phone. Incredibly poor service. Obviously they do not care. Relatives in cleveland have had the same experience. It must be the Pella way.
Buyer beware!! Do NOT provide any personal contact information! Almost 1 year after contacting pella I am getting almost weekly mail, e-mail, and now text messages. They will not take you off their list. What a nightmare. I would recommend any other window brand. Plastic wrap over your windows is preferable to getting pella text messages every week. Pella if you read your reviews - please take "no" for "no" (and take me off your lists) Thank You, Drew
Frequently asked questions about Pella Window & Door
How is Pella Window & Door rated?
Pella Window & Door has a 2.7 star rating with 7 reviews.
When is Pella Window & Door open?
Pella Window & Door is open now. It will close at 6:00 p.m.
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