Pediatric Therapy

Veronica C 

on Google

a month ago

One of my family members was referred as a new adult patient for speech therapy, and I had a very disappointing experience. I called several times, left messages, and even received a text promising a call back — but no one ever followed up. When I finally reached someone by phone, the staff member sounded distracted, dismissive, and somewhat rude. She mentioned that about 98% of their clientele are children, and that the owner only does adult intakes two days per month, with a six-month wait, as the owner is busy all the tim... read more

Michael Castaneda Cuevas 

on Google

3 months ago

Stay away. Go anywhere else if you need care for your child . This business does not work in a timely manner . Provides 0 follow up and only cares about there payments . After my son’s evaluation they didn’t even care to follow up on him and only pestered us about a payment even though they had yet to contact or bill the insurance company. They didn’t even send the report in a timely manner telling us we’d hear back within 2 weeks but didn’t even send the report to the insurance until 2 1/2 weeks later . Which my insurance h... read more

Angela Diaz 

on Google

a year ago

There is a virtual receptionist that doesn't know anything about how their scheduling system works. I received a text confirming an appointment. I live over an hour away. When I got there they told me that my text was a mistake and that my son would not have session since they booked someone else. Cassandra had left a note and they werent able to get a hold of her. I asked to speak to the manager Hector and was told that I couldn't talk to him. I had to wait for him to call me the next day. I asked on the procedure to file a... read more

Cris S 

on Google

a year ago

Bad customer service