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Pediatric Group-North East El: Casillas Arturo MD

3.3

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Location details

4659 Cohen Avenue, #B, El Paso, TX, 79924, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.368 reviews
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Maria De Los Reyes's profile image
Maria De Los Reyes 
on Google
9 months ago

I agree completely that since Dr Casillas retired this office and its staff has gone downhill to the worse! The receptionist are extremely rude, they interrupt you as you’re talking and for a simple Dr Auth they have you wait like a whole damn week to get simple authorization for vancough medicine.. By the time the Dr auth is given to pharmacy my children’s cough and congestion was already gone by home remedies and or OTC meds! Not To mention, my son has been positive for covid every time he’s has gone in and when I take him... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Rude Receptionist, laughed at my daughter's name instead of just booking the appointment or asking why were we switching. She even called over someone and laughed again when she told me to say her name again. I'm looking for a pediatrician who is kind and caring for special needs children and that has kind staff for my daughter's who need SLT, OT as well as PT and this is just not the place for us. It was the laughing at my daughter's name why I told her what the girls needed and I kindly said to have a good day. I wish her ... read more

Denise Castillo's profile image
Denise Castillo 
on Google
a year ago

Rude Receptionist, laughed at my daughter's name instead of just booking the appointment or asking why were we switching. She even called over someone and laughed again when she told me to say her name again. I'm looking for a pediatrician who is kind and caring for special needs children and that has kind staff for my daughter's who need SLT, OT as well as PT and this is just not the place for us. It was the laughing at my daughter's name why I told her what the girls needed and I kindly said to have a good day. I wish her ... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

Great interaction with staff and the doctor! Poor getting prescription sent to pharmacy. 

Magoffin Algebra 1's profile image
Magoffin Algebra 1 
on Google
a year ago

Great interaction with staff and the doctor! Poor getting prescription sent to pharmacy. 

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Frequently asked questions about Pediatric Group-North East El: Casillas Arturo MD

How is Pediatric Group-North East El: Casillas Arturo MD rated?

Pediatric Group-North East El: Casillas Arturo MD has a 3.3 star rating with 68 reviews. 

When is Pediatric Group-North East El: Casillas Arturo MD open?

Pediatric Group-North East El: Casillas Arturo MD is open now. It will close at 6:00 p.m.  

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