Florika P. on BirdEye
a month ago
08/11/2020, 05:48 AM
After reading all these bad reviews, I really regretted bringing my son to this office.
Scheduling appointments is always a problem.
Staff are unprofessional, not friendly at all unless you’re Hispanic like them and you get great service smh.
My son had an appointment last month, although I told the lady at the front desk that I want to be present when the doctor is going to see him, that did not happen.
The doctor had to come back out to let me know that my son needs an extraction.
Fast forward to today’s appointment (8/10/20), got to the office
The only person that was actually nice and professional was Javier( first time seeing him at the office)
He’s the one who actually told me that my son is getting 2 teeth removed. The doctor didn’t say that at the last appointment.
My son was giving the laughing gas and novocaine .
The doctor or anyone in the office didn’t tell us, here’s how to properly care for a patient after getting an extraction, the doctor was gone after pulling my son’s tooth( couldn’t ask him no question) He was already seeing another patient.
I was only advised to give him ice cream.
Once we got home , after a few hours
I contacted the office asking if my child can get a prescription sent to the pharmacy for pain and also does he need antibiotics.
Whoever answered the phone stated ,” if the doctor didn’t prescribe anything that means that your son don’t need anything “
But is your son in pain, I replied yes
He goes, let me ask the doctor if he says yes for medicine I’ll call you back, if I don’t call you than he doesn’t need anything.
I had to call his pediatrician who was shock that a child had 2 extraction done and the doctor didn’t give him no medication to help with pain once the numbness goes away. I called the Dental office twice, I sent a text Nobody answered.
Today was my son last visit there, I will Never Never recommend this place.