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PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center
- Healthcare
- Springfield, OR
About this business
Location details
3333 Riverbend Dr, Springfield, OR, 97477, United States
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I was in the er at riverbend this morning. I had a few things that happened that I wanted to share. When I was triage the medical person opened a new blood pressure cup. It flew into garbage. She took it out of trash can and used it one me. That seems really unsanitary. I was told I would get an IV, I was dehydrated but never received one. I didn’t advocated for myself, but, I was alone and very ill. I could hardly talk and walk.
Came in for severe difficulty breathing. They triaged me and then left me to wait. When I asked the Triage nurse how long the wait would be he gestures to the full lobby and dismissively said "You've got time." After about 30 minutes of waiting I decided it wasn't worth the wait. Also the last time I came here I was misdiagnosed with an outer ear infection, when it was very obvious that it was an inner ear infection. Could not recommend less.
This is by far the worst ER in the PNW! Read the reviews, they have 2 stars for a reason! No compassion for humans in any way. The Drs talk to people in the most unprofessional manner. They are not there to help or understand. I sat in the waiting room for 8+ hours in the most excruciating pain I have ever had. Triaged quickly, the wait 2 hours for a blood draw, then an hour later they IV with a bag of fluids, and send you back to the waiting area. I once again expressed the amount of pelvic pain and was told I could not rec... read more
Front desk staff is friendly. Absolutely terrible experience in the back the doctor or whatever she was literally Said there is nothing I can do for you. And that was it. No re directing no other med options ...nothing. Just a lady with a shitty attitude and no desire to help people. Strongly don't recommend them as the staff don't care at all about you.
Will wait 5+ hours even if they tell you other wise plus rude
Frequently asked questions about PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center
How is PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center rated?
PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center has a 2 star rating with 226 reviews.
When is PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center open?
PeaceHealth Sacred Heart Medical Center at Riverbend Emergency Department & Trauma Center is open now. It is open 24/7.
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