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P.C. Richard & Son Service Center
- Appliances & Repair
- Farmingdale, NY
About this business
Location details
200 Price Pkwy, Farmingdale, NY, 11735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Our fridge has been broken for 2 weeks. We purchased it 2 months ago. Ofc, the first guy is just identifying the problem, didn’t do anything. Fine. The second tech, did not have the experience to install the compressor! Absolutely crazy that he would even come upstairs, I don’t understand that kind of mix up but okay whatever. He makes me an appointment for the next day. The tech never showed up. Not a text, not a phone call, nothing. I’m actually livid. This is absurd.
The longest month of my life. Called repair using my warranty for a broken freezer. A technician who was not qualified came to my home and broke my entire refrigerator. I lost all of my food and was provided with “ we don't deal with lost food”. It remained broken for a month due to the amount of damage that he caused and lived out of coolers. 8 appointments later, many days off of work and lots of money down the drain it was finally repaired by a repairman who was shocked that a licensed person actually did the work due to ... read more
This is the second bad experience I’ve had scheduling a delivery with P.C. Richard & Son. I scheduled a washer/dryer delivery three weeks in advance to accommodate work in my home and received a confirmation call the day before. When the technicians first arrived, they refused to complete the delivery, claiming stairways, handrails, and doorways were obstacles—even though the same-size LG washer/dryer was delivered three months earlier with no issues. One tech even said verbatim: “I’m not killing myself getting this thing in... read more
Was scheduled for service today 3/7 from 1015-215. Called at 150 to confirm and rep said service tech was there at 1:11 and got no answer at the door. What a lie!! My husband was there, checked the cameras and no one was there! Tech named Carlos is a liar and he did not call me to tell me he was on the way or that there was no answer! What a waste is a Saturday! He knew he didn’t have the part so he skipped us because i thought i would be helpful i told them what part was broken when i first made the call.
HORRIBLE SERVICE!!!! If I could give 0 stars, I would. Will never work with this company again. I have requested for my stove to be repaired back in November (3 months ago!!!). I was told that there was a part that needed to be ordered to complete the repair. A month goes by, I call back to see what's going on and get the same exact excuse. Then I get an email stating that the part has arrived and the technician will repair my stove. The technician comes all the way to my house just to tell me they never had the required pei... read more
Frequently asked questions about P.C. Richard & Son Service Center
How is P.C. Richard & Son Service Center rated?
P.C. Richard & Son Service Center has a 3.1 star rating with 239 reviews.
When is P.C. Richard & Son Service Center open?
P.C. Richard & Son Service Center is open now. It will close at 7:00 p.m.
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