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Payroc is a Merchant Service Provider powered by Vantiv, Inc. Payroc drives commerce for merchants with anytime, anywhere payment solutions.
7840 Graphics Drive Suite 200, Tinley Park, IL, 60477, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If you’re a small business, I do not recommend using Payroc/Payscape. We run a successful vacation rental business have been loyal clients of this company for over 2 years. I’m also a practicing attorney. Recently, they/the bank they have a relationship with (First National) have decided to start holding our money because, apparently, we are making too much. On 3 different occasions they have held tens of thousands of dollars with no legal justification. We have provided pages upon pages of our financial records showing that... read more
So if you are thinking of starting your own business and need a credit card processor, DO NOT go with Payscape (owned by Payroc) They may promise lower rates but they will backend it with fees out the wazoo... I signed a 3 year contract (which I am past) but apparently that 3 year contract automatically renews every year and unless you cancel within a specific 30 days they will charge you an early termination fee of $495... even during small business killing Covid times. This was even after I tried multiple times to get ahol... read more
Business response:
Abby, we deeply apologize for your bad experience with us. Our Director of Operations, Greg Osgood, will be reaching out to you soon.
Great place to work, with fantastic people. Love the challenges each day brings, to creating a better payments landscape.
We closed our business in Oct 2019! They have since continued to pull for their fees even after it had been cancelled multiple times! Has caused overdrafts. Contacted via email as so have proof in writing and still no resolve! We were promised they will take of it and apologized over and over! Still no refund!!! Don’t you this service!!!
It's like a circus, you never know if and when you're going to get your money. I'm waiting on receipts that should have come in on Monday, and today is Thursday! Avoid them, don't use Payroc, they are incompetent!
Payroc has a 4.3 star rating with 246 reviews.
Payroc is open now. It will close at 6:00 p.m.
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