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Payroc

4.3

About this business

Payroc is a Merchant Service Provider powered by Vantiv, Inc. Payroc drives commerce for merchants with anytime, anywhere payment solutions. 

Location details

7840 Graphics Drive Suite 200, Tinley Park, IL, 60477, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3246 reviews
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Ginger Harrelson's profile image
Ginger Harrelson 
4 years ago

If you’re a small business, I do not recommend using Payroc/Payscape. We run a successful vacation rental business have been loyal clients of this company for over 2 years. I’m also a practicing attorney. Recently, they/the bank they have a relationship with (First National) have decided to start holding our money because, apparently, we are making too much. On 3 different occasions they have held tens of thousands of dollars with no legal justification. We have provided pages upon pages of our financial records showing that... read more

Abby Fischer's profile image
Abby Fischer 
4 years ago

So if you are thinking of starting your own business and need a credit card processor, DO NOT go with Payscape (owned by Payroc) They may promise lower rates but they will backend it with fees out the wazoo... I signed a 3 year contract (which I am past) but apparently that 3 year contract automatically renews every year and unless you cancel within a specific 30 days they will charge you an early termination fee of $495... even during small business killing Covid times. This was even after I tried multiple times to get ahol... read more

Business response:

Abby, we deeply apologize for your bad experience with us. Our Director of Operations, Greg Osgood, will be reaching out to you soon. 

Preston Farr's profile image
Preston Farr 
recommend  Recommended
4 years ago

Great place to work, with fantastic people. Love the challenges each day brings, to creating a better payments landscape. 

Elisha Marie Sullivan's profile image
Elisha Marie Sullivan 
5 years ago

We closed our business in Oct 2019! They have since continued to pull for their fees even after it had been cancelled multiple times! Has caused overdrafts. Contacted via email as so have proof in writing and still no resolve! We were promised they will take of it and apologized over and over! Still no refund!!! Don’t you this service!!! 

Denise Canter's profile image
Denise Canter 
5 years ago

It's like a circus, you never know if and when you're going to get your money. I'm waiting on receipts that should have come in on Monday, and today is Thursday! Avoid them, don't use Payroc, they are incompetent! 

Frequently asked questions about Payroc

How is Payroc rated?

Payroc has a 4.3 star rating with 246 reviews. 

When is Payroc open?

Payroc is open now. It will close at 6:00 p.m.  

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