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Payne's Tool & Supply

4.4

About this business

We are proud to be a family owned and operated business. Our business was established in 1983 and we have a store location in Durham, NCthat serves the Durham and Raleigh area. Here at Payne's, we are commited to providing our customers with great service. We carryquality hand tools, power tools, airguns, staplers, compressors, generators, fasteners, safety equipment, Carhartt men's & women's clothing, bootsand much more.Payne's Tool and Supply is yourservice center for most major brand power tools. 

Location details

5010 NC-55, Durham, NC, 27713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.454 reviews
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Marian O.'s profile image
Marian O. 
12 years ago

Poor is as low as this would let me go, horrible would be better. They are an "authorized" service center for Milwaukee Tools and the directions they gave me when I called them were to mail my defective battery back to them and they would replace it because of a warranty issue. These are also the instructions that Milwaukee gave me. I spent $11 sending the battery to them and the same day got a call that they would not honor the warranty but that I needed to contact Milwaukee. Milwaukee told me that Payne was supposed to hon... read more

Customer2011A's profile image
Customer2011A 
13 years ago

Poor product knowledge – Took a tool in for warranty repair. Date code was withing warranty peroid. Was told warranty was only 1 year. Parts not available for these cheaper tools. Warranty for tool is 3 years as verified by manufacturer. Part was a failure and repair is covered by warranty. I would recommend caution in considering to do ant type of business with this company. 

yttit's profile image
16 years ago

dont waste your time if you work hard for your money – to start with they are only open mon-fri until 5pm, very hard to get up there if you are lucky enough to job. the manager and employees attitudes are rude, and insulting. i had to return an item and both the manager and the employee acted as if i was trying to push one over on them. i told them what the website said about return policy was. they called the manufacturer and said "i just need to know if what he said is truthful" and instead of returning my money to my cred... read more

Frequently asked questions about Payne's Tool & Supply

How is Payne's Tool & Supply rated?

Payne's Tool & Supply has a 4.4 star rating with 54 reviews. 

When is Payne's Tool & Supply open?

Payne's Tool & Supply is closed now. It will open tomorrow at 9:00 a.m. 

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