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Payless Car Rental
- Transportation Services
- Queens, NY
About this business
Location details
305 Federal Cir, Queens, NY, 11430, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
The process to pick up your rental needs serious improvement. One line for Avis and Payless and only one person helping the main line is absolutely ridiculous. This is a very busy rental location with no staff. Standing in line for one hour is unacceptable.
Waited in line for 3 hours with only 6 people in front of me. After a long flight this is not acceptable. Only 1 person checking people in, unless preferred Avis customers were not in line. I will never rent from Avis or Payless again. Horrible customer service. Plus, no where to sit except on floor or on suitcase.
HORRIBLE! I reserved a car earlier today, arrive at the airport with belongings to then be told by a disgruntled bored employee that there are no cars available. I said what do you mean there are no cars available, I have a reservation, it was confirmed, he repeats there are no cars. I said are you going to at least cancel my reservation because it shows active so I’m not showed and he says it’s been canceled - it was never canceled. I’m appalled and horrified and was stranded tonight having to take an uber from JFK into Lon... read more
It took forever. I was cold.
I love payless. I've been driving with them exclusively since Septemberof 2022. Their prices are cheap, they have expert staff, and are always professional. Excellent cars, smooth driving, clean interiors. Never had one break down or flat tire. Would highly recommend.
Frequently asked questions about Payless Car Rental
How is Payless Car Rental rated?
Payless Car Rental has a 3 star rating with 316 reviews.
When is Payless Car Rental open?
Payless Car Rental is open now. It will close at 11:00 p.m.
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