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Payless Car Rental

2.7

About this business

Location details

25 Bowery Bay Blvd, Queens, NY, 11371, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
2.7353 reviews
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Pamela C. Curiel's profile image
Pamela C. Curiel 
a month ago

Do yourself a favor and avoid this company. On 2/27/26, I arrived at LaGuardia Airport and went directly to the designated shuttle pickup area. After waiting about 15 minutes, I called customer service to confirm the shuttle was on the way. The operator instructed me to go back inside the lobby and “make a right turn.” However, airport security would not allow me back inside and directed me to remain at the shuttle station. I waited an additional 30–40 minutes with no sign of the shuttle. Several other passengers were also w... read more

William Pei Yuan's profile image
William Pei Yuan 
a month ago

Absolutely, the worst the website says look for Payless shuttle buts it’s AVIS. You have to wave the shuttle down? Just a terrible experience. 

Brit Ann's profile image
Brit Ann 
a month ago

Worst experience I have ever had renting a car! Waited over an hour to receive my car when I made a reservation. Everytime I asked the front desk for an update I was told they’re still filling it up at the pump. It does not take over an hour to fill up a gas tank. They showed no concern or urgency at all! Will never rent from here again. 

Rayne Élan's profile image
Rayne Élan 
a month ago

Absolutely unacceptable experience with Payless Rent A Car. My credit card was stolen and fraudulently used to rent a vehicle through this company. Basic industry practice requires verifying that the name on the credit card matches the renter’s ID. That clearly did NOT happen. Because of this failure, my card was charged $2,167.82 for a rental I never authorized and have zero connection to. I have called over 10 times and have been repeatedly told that their “security team is investigating” and that I would hear back within ... read more

Wilton Valerio's profile image
Wilton Valerio 
3 months ago

Slow and under staffed. Waited 2dam hours for a reservation pick up . Don’t come here. 

Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.7 star rating with 353 reviews. 

When is Payless Car Rental open?

Payless Car Rental is open now. It will close at 10:00 p.m. 

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