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Payless Car Rental

2.2

About this business

Payless Car Rental Norfolk, VA operates one of the world's best-known car rental brands. Payless is one of the world's top brands for customer loyalty. 

Location details

3444 N Military Hwy, Norfolk, VA, 23518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:30 p.m.
Sun9:00 a.m. to 5:30 p.m.
2.2156 reviews
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Jas O's profile image
Jas O 
on Google
2 years ago

Absolute worse service! Prepaid for a vehicle , arrived to pick up the car and there is a sign which states we need to go to the Avis. When we went to Avis they said they couldn’t assist us. We called several times and couldn’t be helped. The lady at the airports told me that Payless rental doesn’t exist in the area and the closest one is Richmond. I explained when we went by the door was open, she then proceeded to call someone named Kim to tell her but was of NO help to us. I posted the pics taken at the location on 2/13/2... read more

Gloria P's profile image
Gloria P 
on Google
3 years ago

The business address listed on their website is not open for car rental...you have to go to the airport...they need to update their website 

Lorraine Baker's profile image
Lorraine Baker 
on Google
3 years ago

The rental van wasn’t updated from what I rented online and was told that they was limited. Waited in line for a hour at Avis rental Never rent from them again. Didn’t smell clean, no power Staring fluid. 

Mica Myers's profile image
Mica Myers 
on Google
3 years ago

No signs at the airport to say check in at Avis counter. Called the company number and gentleman told me to catch the shuttle at baggage claim, which was in accurate. You have to go to the Avis counter and check in there. 

Vonda Vilbrun's profile image
Vonda Vilbrun 
on Google
3 years ago

Do not book with this company, I reserved a full size suv online months in advance for spring break vacation with my children when I arrived at the airport to pick up the vehicle payless was closed so I was told to go to avis, walk over to the avis counter and the rep stated they don't have the vehicle I reserved nore did they have any other vehicles available to accommodate my family. Called customer service the next morning rep hung up on me, now we have missed a day and forced to look around for other available rentals wh... read more

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Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.2 star rating with 156 reviews. 

When is Payless Car Rental open?

Payless Car Rental is closed now. It will open at 9:00 a.m. 

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