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Payless Car Rental

2.6

About this business

Location details

287 Lucas Dr, Detroit, MI, 48242, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
2.6472 reviews
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Rihab Almayoof's profile image
Rihab Almayoof 
a week ago
A T's profile image
A T 
a week ago

HORRIBLE. I’ve called 7 times and emailed customer service several times for my receipt. They say they email it to me and I’ve never received it. I have been trying and wasting my time for over 2 weeks. 

Hamsa Alkhannaqd's profile image
Hamsa Alkhannaqd 
3 weeks ago

It’s the worst, one customer service person for two car rental agencies with very long line, he takes forever with each customer, waiting time is soooooo long, 

Dezzy P's profile image
Dezzy P 
a month ago
Dorothy crocker's profile image
Dorothy crocker 
a month ago

In October 2025, I rented a car from Payless at DTW (Detroit Airport) and there were numerous issues with the worst being no gas in the car at pick up and they had me drive over to their pumps to fill it up. The first car they gave me had car issues. I was there an extra 45 minutes resolving issues. It was a terrible experience. I called them and there was no answer. I will NEVER rent from them again!!!! 

Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.6 star rating with 472 reviews. 

When is Payless Car Rental open?

Payless Car Rental is closed now. It will open at 7:00 a.m. 

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