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Paychex, Inc.

1.9

About this business

Paychex is the leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. Paychex serves approximately 605,000 payroll clients across 100 locations, empowering small- and medium- sized business owners to focus on the growth of their business. Learn more about Paychex in Tucson today. 

Location details

5210 E Williams Cir Suite 620, Ste 620, Tucson, AZ, 85711, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.9102 reviews
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Erinn Ryan's profile image
Erinn Ryan 
on Google
6 days ago

The worst customer service I’ve EVER had. Your chat is the worst!!!!!!! Really. Do you guys even pay attention to how long it takes to communicate and the vague answers they give? NO HELP AT ALL! Waste of my time! 

Nodel's profile image
Nodel 
on Google
a month ago
john t tran's profile image
john t tran 
on Google
a month ago

We have been using them for a couple months and in both months they have been overpaying my employees. When I called them, they were very hostile and rude. 

Emily Lawrence's profile image
Emily Lawrence 
on Google
a month ago

Absolutely incompetent company and employees. We have 3 simple small businesses with less than 10 employees each. Multiple months payroll doesn’t get ran, we just found out last month that they didn’t correctly do our withholding tax and we have a fee from the IRS. Paychex said it would be 20 days before someone calls us to talk about it. It’s been more than that now and no word. Today I reported payroll and was told they already ran payroll, but I never gave them any numbers as our employees are paid by the hour??? They say... read more

Anthony Dicello's profile image
Anthony Dicello 
on Google
2 months ago

I truly regret trusting Paychex with my company's payroll. They regularly miss overtime pay for my team and their customer service is non exisistant. I have requested an orientation for months and they have said they'd do it and then nothing! My team doesn't like dealing with them. No one will actually pick up the phone and call you back. They are slow respond to an email if they even respond at all. Like they'll cc their colleagues in response to a customer service issue and no one responds, like it doesn't even matter. If ... read more

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Frequently asked questions about Paychex, Inc.

How is Paychex, Inc. rated?

Paychex, Inc. has a 1.9 star rating with 102 reviews. 

When is Paychex, Inc. open?

Paychex, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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