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7600 Office Plaza Dr S Suite 100, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I hate dealing with this company. I haven’t been able to get ahold of anyone. I can’t wait to switch to Gusto.
Horrible customer service. Terrible payroll company to work with. Incorrect W2 impossible to speak with anyone that has any ability to help resolve the mistake. Paid fees with no results. Do not work with this company unless you like headaches and fees
Paychex falsely claimed that I had to set up 401k for all of my employees. Costing me money and time. And now they won’t give my employees their w-2s. After weeks of emailing and calls, wasting my time once again l, they tell I have an account hold and they release the documents. We’re into mid march already. My employees are not happy. Neither am I. Quickbooks payroll is a way better solution.
DO NOT USE THIS COMPANY!They will mess up your fillings then make you fix the issues and pay the late fees!!!
Useless app, poor customer service, dishonest company. Tried rolling over my 401k, they did not send a check for the full amount after being told to use their full rollover option on their online application. They are holding my money trying to collect another processing fee.
Paychex has a 1.9 star rating with 35 reviews.
Paychex is closed now. It will open on Monday at 8:00 a.m.
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