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Paychex

1.9

About this business

Location details

4324 S Sherwood Forest Blvd Suite 125, Baton Rouge, LA, 70816, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.929 reviews
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J James's profile image
J James 
8 months ago

I’ve been trying to get in touch with Paychex recently in person, and it’s been extremely frustrating. With no receptionist available in person, getting a simple question answered has become unnecessarily difficult. On top of that, it seems like there’s no clear disclosure that this is now primarily an online-only business, which makes planning and communication even more confusing. I expected better accessibility and transparency from a company of this size 

Tony D.'s profile image
Tony D. 
9 months ago

I just can't anymore with this company. 1 or 2 or even 3 times of not receiving my check on time is one thing, but this is the 8th time this has happened with no real explanation as to why the payroll is incomplete or checks haven't been sent is absolutely ridiculous! 

Onex Navarro's profile image
Onex Navarro 
9 months ago

I found this company very intrusive. They started calling my personal number even though I never provided it to them, which feels like a serious violation of privacy. This behavior is unacceptable, and if it continues, I will be filing a complaint with the Better Business Bureau (BBB). I strongly advise others to be cautious. 

Dena Grosart's profile image
Dena Grosart 
a year ago

We have been with Paychex for many years and they are professional, helpful, and polite. Any challenges over the years were prioritized and solved immediately with courtesy. Very happy with our relationship. 

Michelle G.'s profile image
Michelle G. 
a year ago

Horrendous! I am totally surprised they have time to come on to Google to respond to the plenty negative reviews, but cannot answer calls, emails, or get your w2 corrected correctly. The 1.9 star should explain plenty. No need to respond to this review. 

Frequently asked questions about Paychex

How is Paychex rated?

Paychex has a 1.9 star rating with 29 reviews. 

When is Paychex open?

Paychex is closed now. It will open on Monday at 8:00 a.m. 

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