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8605 N Freeport Pkwy Suite 100, 150, 250, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst customer service imaginable. By comparison every post office in the country is 5-star.
Horrible customer service, unresponsive agents and absolutely no customer care and support! Do not give them a chance. RUN
This company is HORRIBLE. Constant late 941 payments, MONTHS behind, causing us not only a huge headache but charges with the IRS. Refusing to give us copies of what they filed. They filed the 941s 10 days after they sent 6 months of payments, but conveniently forgot to add what quarter it needed to go to. It took 3 hours on the phone with the IRS to fix it all. DON'T waste your time.
This was one of the worst business experiences I have ever had. The company represented that it would file required reports with the IRS on our behalf, but those filings were not completed as promised. As a result, we incurred IRS penalties and interest that could have been avoided. We also discovered charges on our account for services that were either not performed or could not be adequately explained. Despite multiple requests, we were unable to get clear answers regarding what many of the fees were for. The most troublin... read more
Paychex has a 1.6 star rating with 146 reviews.
Paychex is closed now. It will open at 9:00 a.m.
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