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Paul's Custom Heating & A/C INC.

4.7

About this business

Specialties: Paul's Custom Heating serves residential homes, custom new construction and light commercial buildings in Pierce and Thurston County. We specialize in Sales, Service and Replacement for all makes and models of heat pumps, air conditioners, furnaces, ductless systems, gas piping and more. All technicians are trained in all the latest technology and techniques and continue to expand their education to better serve you and save you money. Established in 1998. Paul's Custom Heating is a family owned business establi... read more

Location details

1320 WA-702, Roy, WA, 98580, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.723 reviews
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Joe LaGasse's profile image
Joe LaGasse 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Cyndi Smith's profile image
Cyndi Smith 
on Google
3 years ago

I needed someone to check for a gas leak that PSE said I had. The technician was great and have no issues with the work that was done. What I do have issues with was the lack of communication and transparency. I was told it would be $195 for them to come out and check it, no problem with this, it is what it is. What I did have issues with what the extra $129 charge. It seems that there is a charge on top of the $195 for every half an hour they are here which I was not told about. When the technician could not find a leak aft... read more

Bodie Rolfe's profile image
Bodie Rolfe 
on Google
3 years ago

Paul and Bill are true masters in their trade. So far my experience with them has been outstanding. I bought a new home built in 2018 from a questionable builder. The central heating and air system was piecemealed together. I called Paul’s custom heating and air to come out and figure out why the system was not functioning. Bill came out and quickly assessed the system and worked his way through the air handler and heat pump finding that the compressor was completely seized. He then explained how this should not happen given... read more

d kort's profile image
d kort 
on Google
3 years ago
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Frequently asked questions about Paul's Custom Heating & A/C INC.

How is Paul's Custom Heating & A/C INC. rated?

Paul's Custom Heating & A/C INC. has a 4.7 star rating with 23 reviews. 

When is Paul's Custom Heating & A/C INC. open?

Paul's Custom Heating & A/C INC. is open now. It will close at 4:00 p.m.  

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