Patterson Homes, LLC

Yasameen A 

on BBB

2 years ago

It started well with Waren writing the scope of work. The Insurance funds were acquired and the work begun. Promissed 2 months completion date and it toke them 2 years instead. It did not pass inspection multiple times and the buyers cancelled the purchase as a result! The project manager keeps procrastinating given the tight deadline and that I have given him all documentation required to assess and correct the poor job he has done. Patterson management needs to pay attention to customer service, quality and timeliness of t... read more

Paul M 

on BBB

2 years ago

Our condo in ********** had a water pipe break last fall. Fortunately, our neighbor discovered it early before it caused significant damage. Rocky ******** restoration did a nice job with the immediate clean-up, and recommended Patterson Restoration ( a subsidiary of Patterson Homes) in Mesa for the repair work. Our project was comparatively minor - water damage to a bathroom vanity, baseboard molding, and a section of carpet at the entry to a guest bedroom. We were out of state at the time, and despite our efforts to stay a... read more

David R 

on BBB

4 years ago

This company is a nightmare. They have been destroying my house since November 2019. Yes, you read that correctly. It is February 2021 and they have been working on my 2,200sf house for over a year. They have messed up every single thing they possibly could mess up. Their workers are incompetant and rude. They are unqualified and lazy. They overcharge for subpar material and even worse workmanship. They have inexperienced people in positions of power so they have no clue how to get anything done. They do not do their work to... read more

Cathy K 

on BBB

4 years ago

This company came to my townhome which had water damage and were contracted to correct damage done to the home. I had to repeatedly contact them to come back and fix thing is as they were so poorly done. They came back four times and still there are issues. I am now selling the house and the person buying has commented on what poor craftsmanship of this company has done. The last issue we had was carpeting that was carved out around the door and never fixed. I would never recommend this company to anyone. 

Jeff M 

on BBB

4 years ago

Beware doing business with Patterson Homes unless you like to be left hanging. We contacted them about doing a bid on our remodel, and they set up an appointment for Guyton to come and look at our project. He ended up running late and missed us entirely. We figured mistakes happen so let it slide and emailed him our plans. He never sent us a single email or contact attempt after that. I emailed and called him repeatedly, and every date he gave me to follow up or get us bid info went by without any sort of update. Finally, tw... read more

Michael S 

on BBB

5 years ago

My prior experiences with OTHER construction projects in my home read like Brittney's review on her project. This made me quite hesitant to bring Patterson Homes into my house for a decon/recon of water damage issue. A manager who's name I can't recall phoned me. He lessened my fears explaining he hired new people in key areas that will get the job done to my satisfaction. The project began and the on site manager, Alex T convinced me with action not words that I was going be very satisfied with the work done in my home. Now... read more

Diane B 

on BBB

5 years ago

Superintendent; Skyler seemed not to want to answer simple questions. Charged me$ 1600 in carpet restocking fees BECAUSE the carpet that arrived at my house wasn't comparable to what I had or choose. Lack in communication,always felt as if something fishy going on with them and insurance company. They certainly don't go out of their way to find what YOU want. It's not their home,course not. 

Jessica C 

on BBB

6 years ago

Overall they did ok. I had my floors redone, kitchen nets repainted, new backsplash installed and new countertops. There are drip marks on my cabinets. They used a matte finish paint instead of semigloss. The contractors did not clean up after them selves at all. My main contact was great. But pieces of my old floor are all over. There is trash all over my yard. Trash left in my house. The filled my trash can with materials from the demo instead of hauling it away. I would not recommend them at all.