Patterson Chevrolet Service

Phillip Kuhling 

on Google

2 months ago

Have had a brand new car in shop multiple times car never had problems until they touched it for a recall car has cost a accident now and Patterson doesn't want to make it right wont just trade car out was told buy another car what a joke at 51 thousand dollars and been in shop off and on i will never buy another car from Patterson car only had 69 miles when drove off lot at 3,000 recall was suppose to be fixed and ever since than everything has messed up radio, esc, transmission, yes my car under warranty but yet they messe... read more

Don Gilbreath 

on Google

a year ago

I recently scheduled an appointment online with this Chevrolet dealership for several services, including having my tire monitoring system checked, getting my brakes inspected, and an oil change. When I arrived, I was informed that the online scheduling system had malfunctioned, booking my appointment with the parts department instead of service. Despite this mix-up, the service department assured me they would take care of everything. Three days later, after repeatedly calling and texting to get updates, I discovered that o... read more

Catherine 

on Google

2 years ago

Called on a Monday morning to schedule oil change and inspection. Rep unable to get it scheduled, told her I would go online to schedule through their website. Email responded that they would call me to verify appt, but no callback. Tuesday morning called to verify appt before driving to location, could not get service dept to answer, call rolled over to receptionist who said she'd have service call me. No callback. Not impressed. (Update: and now they are texting me, wanting to sell me a new Ram. Not likely.)