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Patient Aids is uniquely qualified to provide true one stop shopping for all your medical needs for the home. Our product lines include power mobility equipment, vehicle lifts, nebulizers, oxygen concentrators, and CPAP and BiPAP units. We also carry enteral and ostomy supplies, hospital beds, walkers, and adaptive supplies for activities of daily living, in addition to all other traditional durable medical equipment needs. We would be happy to special order any you desire to ensure a safe, comfortable convalesce and comply ... read more
100 Crossing Dr, Highland Heights, KY, 41076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The delivery man was not my regular guy. He was rude and inconsiderate. He said the tanks were not completely empty and that he was not taking them until they were all emptied. I told him I would call his company if he left all of my tanks at my home without taking anything. He had a few words for me and said he would take them. "ill be right back" is what he said. he never came back. He left my ten full tanks on my porch and left all empties in my closet. I called the Office and they said someone would come out at 5... read more
Ordered CPAP EQUIPMENT from them which has been a nightmare. Never get stuff on time, told it was the insurance fault. Insurance Company advised pre-authorization never placed by Patient Aid (more than once) . Always got the run around, not my fault line from Patient Aid. Would strongly recommend someone else for your supplier. PERIOD!!
I had the same experience. I called to order my cpap supplies and they said they had no record of the type of machine and mask I had and I needed to go home to look at when I called back. So I called back the next day and they said they knew what supplies I needed and it was in their file. They told me it would be 5-10 days before I got them. Two weeks went by and no supplies. I called again and they said they hadn't shipped them yet and didn't know why. Then told me it would be 5-10 days. How do they stay in business?
Patient-aids has a 3.8 star rating with 559 reviews.
Patient-aids is open now. It will close at 6:00 p.m.
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