Pathology & Laboratory Medicine Pc

Reka Crohn 

on Google

9 months ago

I'd give them zero stars if I could. Their billing system is a hot mess and apparently they send you bills and statements only via text, which looks 100% like spam complete with a sketchy looking link, that gets filtered out. Threatened with collections over a $9.65 laboratory bill which I already paid the hospital for months ago, for an invoice that I *never* received because apparently they also bill separately. 

Nam Le 

on Google

2 years ago

Our situation is the same. Again, the same lady's name is Karen. They just billed back after several months. I checked with the doctor's office where the sample was sent to them. They confirmed that our insurance information was forwarded to them fully. I have twice called the insurance company to ask why the bill was not paid. The employee answered that they firstly submitted the wrong information and asked me to ask them to resubmit. I called them back and asked to help resubmit, but they did not and kept sending me the bi... read more

Katt Jacob 

on Google

4 years ago

This lab keeps sending bill, for six months back. My insurance company stated that they have cleared all the claims. Frustrating thing is nobody picks up the phone. I hope they are not covering their unpaid bill of un-insured from the insured patients. 

Kate J 

on Google

5 years ago

This lab keeps sending bill, for six months back. My insurance company stated that they have cleared all the claims. Frustrating thing is nobody picks up the phone. I hope they are not covering their unpaid bill of un-insured from the insured patients. 

Hazel Bushiri 

on Google

6 years ago

I’ve been having the hardest, most difficult time with this lab’s billing department and I’m not even the patient. My husband is but I handle all things medical among other things. I received a statement from this lab in January 2019 stating that my husband has an outstanding balance of $175. I immediately called in and spoke with Karen in billing. I explained to Karen that I literally had just received this but the date of service states June 11,2018 so I’m not quite sure why billing for this service took so long so I’m cal... read more