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Pat Hagans - State Farm Insurance Agent

4.9

About this business

Location details

414 Vernon St, Ste 100, Roseville, KY, 95678, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9169 reviews
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Esha Thomas's profile image
Esha Thomas 
5 years ago

I do not recommend. After 4+ years of service, during the hardest times society has recently faced(pandemic) the owner has been the least customer friendly, not a customer advocate and with poor customer service. It has taken 1 week to resolve properly one matter, which the owner acted too busy to handle properly. I was hung up on and refused to be provided proper documentation as asked. Horrible! 

Business response:

Copeland's Insurance has over 30 years combined experience. Customer "retainage" is approximately 97%. Our customers date back to 2003, due to the excellence that we provide. Our ratios for retainage, loss ratios, and productions, are well above the State averages. We average approximately 50 to 60 new clients on a monthly basis. For this reason customers continue to seek to do business with my Company. We do little advertising, as "referrals" are the bloodline of our business. Due to our excellence we get referrals from Tot... read more

Judy Bollingham Bingham's profile image
Judy Bollingham Bingham 
recommend  Recommended
5 years ago

Manie has been our Agent over 40 years and he is always pleasant and professional. Manie has always been there for us. We have recommended over the years and will continue to do so. 

Business response:

Thank you so much for your kind review. We appreciate your loyalty and allowing us to handle your insurance needs here In Slidell. Please be safe. Sincerely Manie, Matt, Sheri and Michelle. 

Amanda Gallo's profile image
Amanda Gallo 
recommend  Recommended
5 years ago

My husband has been with state farm for 34 years and I have been with them for 17 years. We love state farm and we love Tony Edwards and all of them there. Marcie Randolph is by far our favorite. She has always been so helpful no matter what the question or issue is she helps us get things done. She is the first one I contact about anything. The rest have always been so great and helpful as well though so you cant go wrong. 

Business response:

Amanda, thank you so much for sharing your experiences with Marcie Randolph and the rest of my team. Thank you for letting us take care of you guys for all these years. 

Becky Peyton's profile image
Becky Peyton 
recommend  Recommended
5 years ago

Lisa is amazing to work with, she shows such pride in helping customers whether they are new to the office or if they have been a regular client for years. I highly recommend her to all my friends!! 

Penny Gajan's profile image
Penny Gajan 
recommend  Recommended
5 years ago

Great office to work with. I work with Lisa for Insurance and she is very knowledgeable and helpful. Highly recommend this State Farm office. 

Kimberly Plaster's profile image
Kimberly Plaster 
recommend  Recommended
5 years ago

Let me start by saying I have dealt with insurance company's in the past Lisa Robertson is by far the best person I have had the pleasure of dealing with this lady goes beyond to help people including myself I can also speak for my brother who she has helped also I would also like to say this entire office staff has been great I recommend them every chance I get great team!!' 

Mike Hargis's profile image
Mike Hargis 
recommend  Recommended
5 years ago

Polo is a real PRO. Call him and you will get 3 things, Low Rates, Great Service and Expert Risk Advice. 

Linda Emiroglu's profile image
Linda Emiroglu 
recommend  Recommended
5 years ago

My company, Property Life Management has been using Steve Sandoval for years for our clients insurance needs. They are Always responsive and make sure our mutual clients have the best policies in place. Thank you! 

Jayson Harris's profile image
Jayson Harris 
5 years ago

Quit discriminating and harassing the black people would be a start. 

Frequently asked questions about Pat Hagans - State Farm Insurance Agent

How is Pat Hagans - State Farm Insurance Agent rated?

Pat Hagans - State Farm Insurance Agent has a 4.9 star rating with 169 reviews. 

When is Pat Hagans - State Farm Insurance Agent open?

Pat Hagans - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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