Passionate Blooms Floral - Modern Fresh Flowers + Plants + Same Day Delivery Kelowna/West Kelowna/Peachland

darcy helmle 

on Google

a day ago

DON'T NOT USE THIS STORE !!!! I ordered Flower at 930 am , they said they would be delivered within 2 hours . They use some call center to take there orders . its now 2pm and still nothing dropped off . Ive called them 5 times and was told three times that a "manager" would call me back . No call back at all . $131.00 out !!! I will update if they ever get back to me . 

C B 

on Google

a week ago

Do not use this company.. ordered Roses for my girlfriend to be delivered to her work anywhere from 9am-12pm. order was accepted and when the date arrived i got an email at 12:15pm stating they did not have the colour of roses i ordered. they sent another colour after i agreed but did not deliver them until 4:15pm (shes off work at 4:30pm) called numerous times and asked to speak to a manager and never got a call back. eventually my calls were forwarded to a call service that was zero help. Charged $214 and the flowers didnt... read more

Sam K 

on Google

2 weeks ago

I was gifted two bouquets in August by this company. When they arrived they were a bit wilted, however I thought they would come around they had just been in the warm delivery van for a while. They didn’t have any plant food with them which the instructions directed me to use. They were dead within three days. One of the people who gifted them reached out as she also realized that she had requested specific colors and they were incorrect. No one got back to her so I reached out as I had a problem with both bouquets. They adv... read more

Michelle Martens 

on Google

2 weeks ago

If I could give a rating less than one star, I would. Not only were the flowers ordered half dead, the bouquet looked nothing like the picture. Picking up was a nightmare as no one seemed to know what was going on. When I called to cancel a subsequent bouquet I had ordered, I was routed through a call centre, not even being able to speak to the local store I ordered from. The operator was rude, and said I would receive a call from a manager to discuss cancellation and refund. So far, no call. DO NOT ORDER FROM HERE. IT IS NO... read more

LAURA-LEE 

on Google

4 weeks ago

I ordered online on a Friday night, paid for same day delivery, which I knew wouldn’t be until Saturday. Got a message saying they unfortunately wouldn’t have a delivery for flowers until Wednesday, which was fine. I emailed Tuesday to make sure it would be sent out and they said yes. I emailed Wednesday to see if they were going to be able to deliver, no response Wednesday or Thursday. Called Thursday and said yes they’ll be sent out. Got a confirmation at 3:48 paying they were out for delivery. They were delivered but defi... read more