Pascoes The Jewellers

Chloe Stephenson 

on Google

2 months ago

Have never been so demeaned by staff before. My Fiancé and I were looking at wedding rings but our taste and engagement rings were constantly judged and demeaned. Additionally the lady we talked to was incredibly sexist calling my partner ‘inconsequential’ because he is male and that his ring didn’t matter?! We ended up getting our rings second hand from Riccarton Pawnshop who were much nicer and helped us get beautiful unique rings that weren’t overpriced. 

Andrew 

on Google

9 months ago

I am writing to express my deep dissatisfaction with the experience my wife and I had at your Eastgate store. Over the years, we have spent tens of thousands of dollars between Pascoes and Partridge, but never have we been treated in such a manner. On our recent visit, we were made to feel as if we were criminals. We were not even offered the opportunity to try on any jewelry, and the behavior of the staff was absolutely appalling. The lady who assisted us appeared uninterested and unprofessional, lacking both knowledge and ... read more

Anonymous 

on Google

a year ago

Positive and helpful 

Marie McHugh 

on Google

a year ago

Positive and helpful 

Anonymous 

on Google

a year ago

My newly married wife and I had brought a ring. As my wife has been diagnosed with a terminal illness, we had been waiting on the ring as it was being resized. After explaining the situation and urgency, the team at Eastgate moved Heaven and Earth to get the ring asap. The team were understanding and professional. Without there above and beyond service, my new wife may have not received the ring and had the best day before her condition turned. Thank you Eastgate Pascoes for ensuring my new wife had a magic day.