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PartsMaven

3.0

About this business

Location details

1034 US-22, Somerville, NJ, 08876, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.08 reviews
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Carlos Flores's profile image
Carlos Flores 
on Google
4 years ago

TERRIBLE customer service! Terrible attitudes! I typically have GREAT experiences with orders online but this one has been absolutely TERRIBLE! First of all PartsMaven sent me an email to confirm the order with my vehicles VIN number 5 days after I placed the order. After I confirm the email then it's supposed to take 6 days for the order to ship. Granted Parts Maven are only the middle man because they have to order from Ford/manufacturer which adds days to delivery time. Finally my order arrives after a week of waiting. Th... read more

valerie curti's profile image
valerie curti 
on Google
4 years ago

EXCELLENT CUSTOMER SERVICE!!!!! I have been a customer for many years with Parts Maven ordering my Ford parts and ALL of the employees that have helped me have been ABSOLUTELY WONDERFUL...they go above and beyond to make me a happy customer... 

YLN's profile image
YLN 
on Google
4 years ago

HORRIBLE HORRIBLE HORRIBLE!!! ZERO STARS!!! I had the same issue other reviewers had. I placed an order and days later they sent an email asking for the VIN number. The email was lost in my spam so I waited weeks before realizing it. ASKING FOR THE VIN SHOULD BE PART OF THE ORDER PROCESS **NOT** DAYS LATER!!!!! It's common sense. When they finally got back to me, they wanted to charge almost $300 for the parts when my order was originally $100. HORRIBLE CUSTOMER SERVICE. ******ORDER FROM SOMEWHERE ELSE****** 

Joe A's profile image
Joe A 
on Google
4 years ago

Outstanding price with exceptional service. best deal I could find for factory Ford parts and accessories. I purchased several times and every time it is the same great service, price and shipping. I wish I could leave 6 stars. 

John Mc's profile image
John Mc 
on Google
5 years ago

Great price and great customer service! They have saved me a lot of time and money on my new Jeep JL! 

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Frequently asked questions about PartsMaven

How is PartsMaven rated?

PartsMaven has a 3 star rating with 8 reviews. 

When is PartsMaven open?

PartsMaven is closed now. It will open tomorrow at 8:00 a.m. 

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