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Partners Federal Credit Union

3.5

About this business

Location details

2401 E Katella Ave Suite #100, Ste 100, Anaheim, CA, 92806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.568 reviews
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Popeye Vasquez's profile image
Popeye Vasquez 
on Google
3 months ago

I can see why they have such a low rating. Absolutely atrocious processes and horrendous customer services. I don’t know why anyone would bank here. Just as bad as Bank of America. Yvette needs to be retrained. Cashing a check shouldn’t take 30 minutes. I’m listening to 3 people scramble to find out how things are supposed to go. Yikes. I feel bad for any members here. RUN to Orange County Credit Union as fast as you can! 

Antonío's profile image
Antonío 
on Google
4 months ago

Why are they charging for a stolen-lost card? $5 to get one at the branch. Never got a notice of this new update. It should be free. Now I have to wait 2 weeks to get it by mail. I’m disappointed in this bank. Never had a problem til now. 

alicia butler's profile image
alicia butler 
on Google
4 months ago

No way to speak with a representative. If you choose a call back, it never comes. There are 170 calls waiting and no one to answer them. They used to have good service. That is gone. 

Leslie Calderon's profile image
Leslie Calderon 
on Google
5 months ago

I'm amazed by Erika! I went to Partners by Anaheim Blvd and the workers couldn't find a solution to a problem I needed to get solved so I went to the one by Katella and Erika went above and beyond! To be able to help me with my problem that is now solved :) Thank you Erika 

Karen Weaver's profile image
Karen Weaver 
on Google
7 months ago

Wow! Called Anaheim office location , routed call to general info line (I just wanted to know if they provide a medallion signature guarantee service & of course the online search was no help ) My number in the q was 107- estimated wait time 1 HOUR 15 MINUTES !!?!! This is a new one on me !!! Hire some operators !! 

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Frequently asked questions about Partners Federal Credit Union

How is Partners Federal Credit Union rated?

Partners Federal Credit Union has a 3.5 star rating with 68 reviews. 

When is Partners Federal Credit Union open?

Partners Federal Credit Union is closed now. It will open at 9:00 a.m. 

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