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Parkway Cleaners

3.8

About this business

Location details

1823 Willow Pass Rd, Concord, CA, 94520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.827 reviews
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Dee Williams's profile image
Dee Williams 
3 months ago

I took my Class A uniform to get the patches replaced. they charged me almost $90 to replace patches on two shirts and the years of service marks on the sleeve. The instructions were to REPLACE the existing patches with the ones provided. the uniform was dropped off on Thursday and we were told it would be ready next Thursday. I need the uniform for our Awards Ceremony on Saturday, Therefore the timing was acceptable. My husband picked up the drycleaning and told me he noticed when he got home. The shoulder patches were repl... read more

Mark Fiala's profile image
Mark Fiala 
4 months ago

Terrible smell, I feel almost ill wearing the clothes. They re-did one set of shirts and it only smelled 1/2 as bad but still much worse then when I took them in. Was quite expensive too compared to others, and there was a very defensive attitude from the staff when going in, even the first time. Googling the issue it is possible they are not using the solvent correctly, or not buying new chemical, Google AI says some firms if they don't change the solvent it deposits other peoples' sweat, etc. into your clothes. Speculation... read more

mayra felix-lara's profile image
mayra felix-lara 
7 months ago

I am rating this business a start only because I’m unable to do zero. I had an unfortunate encounter with the business. I’ve been going there for years and it has transitioned to new ownership throughout the years that I’ve been attending this cleaner and the first time that I taken an expensive garment, it gets damaged and I had asked if there was any policy or any recourse where I could be compensated for the damages since The item could never be the same. After a few times of back-and-forth and going to see the garment, s... read more

Michaela Fitzgerald's profile image
Michaela Fitzgerald 
7 months ago

I brought 3 pair of nice jeans in a couple weeks ago and had them shortened a smidge. You did a wonderful job in a short period of time and l am loving the length. Thank you so much. Michaela Fitzgerald 

Andre Tarasov's profile image
Andre Tarasov 
11 months ago

Just terrible! They destroyed a $1,000 sport jacket. I brought my Etro linen jacket to be dry cleaned, and it was ruined. The jacket was 5–6 years old but still in good shape, though it definitely needed cleaning. When I pointed out the dirtiest areas (the collar), I was told, “We can clean it, no problem.” When I picked it up and checked their work, I was shocked. The collar had holes! The lady tried to explain that they were already there but that I just “couldn’t see them because it was dirty.” Really…? She then claimed t... read more

Frequently asked questions about Parkway Cleaners

How is Parkway Cleaners rated?

Parkway Cleaners has a 3.8 star rating with 27 reviews. 

When is Parkway Cleaners open?

Parkway Cleaners is closed now. It will open at 9:00 a.m. 

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