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Park Place BodyWerks Grapevine
- Body Shops
- Euless, TX
About this business
Location details
1300 Texan Trail, Euless, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got referred over by lexus. Dropped my car off for an estimate on hail damaged repair. They called me a week later to tell me how much I have to pay out of pocket. We changed our mind and wanted to take our car to another bodyshop for repair and they wanted to charge us $1698 to take our car back without anything being done! This amount is a ripped off. Im being charged for the car sitting in their lot for a week! Which I was not aware!
EDIT: changing from 1 to 4 stars. Why? Because how someone gets back up matters. Avondale got back up. How? This afternoon, the Service Manager at Avondale called to follow up on my review (see below). We had a thoughtful conversation—he explained the constraints his team works within, and I shared my perspective on the difference between being nice and being friendly, and how a customer can end up feeling like an imposition. What? That single call did three things: it showed me Avondale’s leadership cares (which sets the to... read more
They are fantastic! They restored my 6-month-old Lexus to new condition so I can't even tell it was in an accident. Raul went above and beyond to get my insurance company to cover OEM parts and was great at communicating throughout. Highly recommend.
Definitely expected more. As a Google Local Guide, I cannot in good conscience recommend using Avondale Collision Center. Their team was nice but not friendly, as it relates to customer interactions. Reactive but not proactive, as it relates to customer communications. And when I picked up my car, it was far, far dirtier than when I dropped it off up to and including all sorts of grease pen marks all over the hood and windshield where they found areas of interest... ...friendliness isn't hard and should be built into your DN... read more
Definitely expected more. Nice but not friendly, as it relates to customer interactions. Reactive but not proactive, as it relates to customer communications. And when I picked up my car, it was far dirtier than when I dropped it off up to and including all sorts of crayon marks all over the hood and windshield where they found areas of interest... I shouldn't have to ask you to clean my car before I pick it up, and I certainly shouldn't have to ask you after you've given me the keys and a goodbye. They might do amazing work... read more
Frequently asked questions about Park Place BodyWerks Grapevine
How is Park Place BodyWerks Grapevine rated?
Park Place BodyWerks Grapevine has a 4.2 star rating with 313 reviews.
When is Park Place BodyWerks Grapevine open?
Park Place BodyWerks Grapevine is closed now. It will open tomorrow at 7:00 a.m.
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