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Park Ford- Service Center

3.0

About this business

Specialties: We are a family owned and operated business that treats people like family. Our Price Match Guarantee will ensure you won't overpay for your service. Come experience the difference...Park Ford. 

Location details

400 West Ave, Tallmadge, OH, 44278, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 9:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 9:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
3.042 reviews
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Kevin M's profile image
Kevin M 
4 months ago

I wouldnt suggest buying a car from this place. They are very shady I had to return a blue **** maverick 2025 XLT after having it only a few days. **** the salesperson sold me a car that had features on the sticker that wasnt on the car. He proceeded to lie and tell me that the Blis with cross alert system didnt have sensors on the side bumper of the car. He said the sensors was on the tail light. After showing him the missing features and what **** stated he continued to lie and was very rude and unprofessional. I talked to... read more

Kevin M's profile image
Kevin M 
4 months ago

I wouldnt suggest buying a car from this place. They are very shady I had to return a blue **** maverick 2025 XLT after having it only a few days. **** the salesperson sold me a car that had features on the sticker that wasnt on the car. He proceeded to lie and tell me that the Blis with cross alert system didnt have sensors on the side bumper of the car. He said the sensors was on the tail light. After showing him the missing features and what **** stated he continued to lie and was very rude and unprofessional. I talked to... read more

Business response:

This individual researched and found this specific New Maverick online, it was the one he came in to see and then purchased. He DID NOT ask his sales associate if it had a specific option or he would have been told "You need ********pilot 2.0 this only has **** co-pilot assist"! Two different safety feature levels (**** also has plain ********pilot so 3 "Co-pilot" feature levels) So NO, nobody lied to him, **** did not misbuild the Maverick in question, Over the weekend when he realized it was not equipt to his satisfaction,... read more

Chris D's profile image
Chris D 
11 months ago

Poor customer service and Technician did not follow instructions or insurance instructions. And SVERVICE management did not Follow instructions very rude 

S. H.'s profile image
S. H. 
a year ago

0 stars. I have been here multiple times. They misdiagnosed my car. They Had to pay me back. I brought my car back for the last time. It was left there. I called to check on it a few times. I wasnt told to get it off their property. No one sent me a letter to come get it never Called me to come get it. I had already got a new van at the time because I have a disabled son who I had to get to his appointments plus 2 other toddlers. I went back to finally get it and they sold my car without a tilte or anything. Everyone in that... read more

Business response:

Customer 2008 Ford Edge with 207,834 miles towed into dealership on 05/17/2022. Upon arrival our Service Advisor began the process by retrieving the milage and VIN number from the vehicle. He then spoke with the customer to gather the information the technician will need to diagnose the reason the vehicle was towed in. Customer stated “has knocking sound, hard to turn, very difficult to drive, turning noises”. Customer was aware there was a diagnostic fee and agreed to have the tests performed. Technician diagnosed vehicle a... read more

paul j's profile image
paul j 
2 years ago

very shady customer service DO NOT take your car to this dealership, they said my back brakes were not working and wanted 1,000$ to fix, big time scammers, took my truck to my mechanic fix problem for 250.00$, very shady people. 

RUDY P's profile image
RUDY P 
3 years ago

The service department has always been fantastic in taking care of my car. However, a couple days ago they really out did themselves. They had a full day of appointments but I had a big problem with my car. They let me bring in my car despite how busy they were. They had to order the part and it took a couple hours to arrive, after which they still took the time to fix my car. I really want them to know how indebted I am to them for their kindness and their efficiency in taking care of my car. No one else touches my car exce... read more

Christina's profile image
Christina 
5 years ago

I wish I could give zero stars - this dealership is by far the worst that I have ever dealt with. I have had my BRAND NEW truck there for service multiple times and every single time the service is not done correctly. All they do is make excuses and have not once apologized for the amount of time I have had to waste taking my truck back and forth to their dealership for service. Unbelievable really that they can stay in business while offering this absolutely terrible level of service. I will not be returning - 6 chances is ... read more

Babette G.'s profile image
Babette G. 
5 years ago

They are not true to their word. I bought a Ford F150 in January and have had nothing but problems with it since. They knew I had an issue before I drove it off the lot and ssud it was nothing to worry about. Well, it was. 8 talked to them and they said since it was used and sold as is there was nothing they would do for me. I am livid. If they had just addressed it then, all this could have been avoided. I will never buy from them again, nor would I ever recommend them . 

Frequently asked questions about Park Ford- Service Center

How is Park Ford- Service Center rated?

Park Ford- Service Center has a 3 star rating with 42 reviews. 

When is Park Ford- Service Center open?

Park Ford- Service Center is closed now. It will open tomorrow at 9:00 a.m. 

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